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Business Analyst II

Company: SchoolsFirst FCU
Location: Sacramento
Posted on: August 5, 2022

Job Description:

This Position ScheduleMonday through Thursday 8:30 am to 5:30 pmFriday between 8:30 am and 6:30pm (hours may vary). Occasional after hours and weekend deploymentsMay be after hour and weekends, during deploymentsJob DescriptionWho We AreSchoolsFirst FCU is the largest credit union in California and the nation's largest credit union serving the educational community. We exclusively serve California school employees and their families. We were recently ranked the #1 credit union in California by Forbes, and recognized as one of the 50 Most Engaged Workplaces in North America by Achievers. We're growing and looking for talented, service-oriented people to join our team.What We BelieveThere's a reason we love coming to work every day. We have the privilege of serving those who build the future: school employees, and the families whose sacrifices make their work possible. Not only are we passionate about living our mission of providing Members with world-class personal service and financial security, but we're also dedicated to providing service to each other. That means creating an environment where you're empowered to do what you do best every day, with opportunities for ongoing development and growth. So you can provide the trusted advice and financial expertise that makes a positive difference in the lives of our Members. It's a truly unique culture, in an organization with a truly unique mission.What You'll Be DoingUnder general supervision, performs complex research and analysis of current processes, metrics and develops reports in order to provide recommendations for improvement aimed at improving organizational performance, decision making and operational success within the business unit operations.Conducts root cause analysis in order to evaluate, compare and identify possible solutions aimed at improving current practices and processes, determine best practices and solve issues related to business unit operations.Create reports using internal reporting tools, and/or create reports using SQLExamines and evaluates, and analyzes business unit reports in order to develop new, improve existing, validate the use, and create controls.Plays a lead role in the development of business unit policies, models and performance measures for the business unitParticipates in efforts to develop, collect and analyze metrics and continually improve processes owned by the business unit.Develops effective reporting tools for the business unit. Analyzes discrepancies in existing reports and makes recommendations for updates.Identify business unit needs using various analysis techniques such as data flow modeling and workflow analysis. Solicit information through interviews, workshops, and/or existing systems documentation or procedures.Subject matter expert on the specified system(s) or application(s) and acts as the sole point of contact between the business unit and Information Technology.Develops and makes recommendations for action to senior management based on research and analysis.Assists Vice President in developing plans to support the business unit's goals (financial, quality, production, Member service, operational efficiency, etc.).Design, document and analyze the business unit's workflow, business rules, activities and trends and compares analyses against the service standards and best practices. Identifies gaps between current processes and the desired state, designs new processes and develops process performance measures. Presents findings and works with management to transition to a new process.Conducts preliminary research for project requests. Defines project scope and objectives when applicable. Acts as a lead on a number of key projects for the business unit, in the absence of a project manager. Works directly with appropriate business unit personnel to understand project concept, objectives and approach. Takes assigned business unit projects from original concept through final implementation, with minimal guidance.May assist in the research and negotiation of contracts.Qualifications5-7 years of previous related experience requiredSQL Certification required

Keywords: SchoolsFirst FCU, Sacramento , Business Analyst II, Professions , Sacramento, California

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