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Customer Service Representative (SMF Airport)

Company: Clear
Location: Sacramento
Posted on: May 26, 2023

Job Description:


  • Uncapped commission
    • Top sellers have earned upwards of $1,800 per month. Commission amounts are based on individual sales. Commission details including eligibility, amounts, and other requirements are all subject to the terms and conditions of the plan.
    • Competitive hourly rate of $17.00 / hour CLEAR Customer Service Representatives work at the airport to securely verify current members and enroll new prospective members. Check out a day in the life at CLEAR here:
      At CLEAR, we love what we do and we're obsessed with our members! Our Customer Service Representatives make magic happen every day, creating frictionless experiences.
      Perks of Being a Team Member at CLEAR!
      • Uncapped Commission
      • Competitive hourly rate of $17.00 / hour
      • 15 days Paid Time Off for Full Time Team Members, increasing with time in service
      • 10 Company Paid Holidays (1.5x pay if worked!)
      • Comprehensive benefit offerings for eligible team members that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
      • Commuter Benefits & Parking subsidy
      • Free Uniform + Shoes
      • Paid Parental Leave for eligible team members
      • Family, Military & Bereavement Leave Program for eligible team members
      • Emotional Well Being Assistance
      • 401k Retirement Plan with company match
      • Ongoing training & development programs to grow & advance your career with a growing company!
      • Free CLEAR memberships for you and one other. Plus a discounted membership for three friends! Terms and conditions of the benefit, including eligibility are detailed in the applicable benefit policy or plan and are subject to change without notice.
        What is a CLEAR Customer Service Representative?
        What you will do - Security, Service and Sales as a Brand Ambassador for CLEAR
        • Consistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocols
        • Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
        • Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
        • Comply with all security and safety guidelines, policies and procedures at all times
        • You will be walking through our CLEAR lanes and around the airport in order to assist our members and passengers Who You Are
          • Positive and energetic attitude
          • Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
          • Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
          • Previous sales and/or customer service experience, a plus - we'll teach you the rest!
          • Open availability and flexibility is a must - ability to work a variety of shifts
          • Ability to stand for up to 8 hours per day
          • You must be 18 years of age or older
            About CLEAR:
            Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 15+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
            CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Keywords: Clear, Sacramento , Customer Service Representative (SMF Airport), Sales , Sacramento, California

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