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Sales Support Representative

Company: Western Global
Location: Sacramento
Posted on: March 17, 2023

Job Description:

About the Role We have a fantastic opportunity to join us as a Sales Support Representative . The role is responsible for supporting our National Account Managers (NAMs) in following up on leads, prospect for new customers, and set confirmed appointments with customers. They will also support order management and account management processes such as setting up new accounts for billing, preparing quotes and quoting support in delivering solutions, helping coordinate shipments, and post-shipment support. About Western Global Western Global is the world's leading supplier of mobile fuel storage solutions and has locations in UK, Poland, North America and the Middle East. The business is highly innovative and designs, manufactures and distributes fuel & fluid storage solutions across the world. The business has grown significantly over the past couple of years and was acquired by Private Equity in Jan21. Our strategy involves us supporting our customers in overcoming the challenges they face in fuelling equipment and offering power generation in remote and off-grid locations. We will work with our suppliers and other partners to make Western a long term partner they can trust and rely on. People are a key element to support our planned growth and we are looking for a talented, forward-thinking individual, with a can-do attitude. Western Global's values form the fundamental elements that drive the business and ensure everyone remains in the right direction. Our work is guided and informed by our beliefs and commitments to:

  • Teamwork: Working as one team across countries and departments to go above and beyond for each other and our customers.
  • Openness: Communicating with each other and welcoming ideas and opinions, especially when they challenge our assumptions.
  • Passion: Caring about creating innovative and quality products and solutions for our customers.
  • Integrity: Nothing is more important than our reputation and behaving with the highest ethical standards.
  • Celebrate Success: Getting together to recognise and reward our achievements. What we are looking for in our ideal Sales Support Representative: Required Attributes
    • Experience in a similar role.
    • Good standard of IT capability e.g. Microsoft Outlook & Word.
    • Analytical and problem-solving skills.
    • Excellent attention to detail.
    • Confident communicator on the telephone and in person
    • High levels of both verbal and written communication.
    • Ability to effectively organize and prioritize.
    • Multi-task to meet deliverables with little supervision. Desired Attributes
      • Previous experience in a manufacturing industry
      • Previous use of a CRM tool ideally NetSuite.
      • Experience within a technical environment i.e. engineering, automotive etc.
      • A valid Driving License. What can we offer you? We offer a market competitive pay and benefits program, as well as opportunities for advancement, knowledge and skills development, and recognition of achievements. In addition, we offer the following benefits to our employees:
        • Medical, Dental & Vision Insurance
        • 401(K) Retirement Program
        • Life Insurance
        • Short-Term & Long-Term Disability Plans
        • Personal & Professional Growth Opportunities
        • Flexible Spending Accounts
        • Generous Holiday & Vacation Program
        • Annual Bonus & Salary Reviews Western Global is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, religion, national origin, gender, sexual orientation, gender identity, disability, military/veteran status or other characteristics protected by law. If you have the skills and experience we are looking for, click 'Apply' now to be considered as our Sales Support Representative - we'd love to hear from you!

Keywords: Western Global, Sacramento , Sales Support Representative, Sales , Sacramento, California

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