General Sales Manager
Posted on: January 15, 2022
At ADT, we've been in the business of helping save lives for more
than 145 years. As the number one smart home security provider
serving residential and business customers, our people are our most
important asset. Headquartered in Boca Raton, FL and at more than
200 locations across North America, our employees help empower our
customers to live more secure and confident lives. Join our team
and help us protect what matters most. For more information, visit
www.adt.com or follow us on Twitter, LinkedIn, Facebook and
The General Sales Manager supports the strategy, development and
execution of the regional business plan and human capital strategy
for sales channel(s) for assigned territory. The GSM is accountable
for developing action plans to meet or exceed sales goals for their
area. He/she must be adept at building engagement and alignment
through strong people leadership, including exceptional talent
development, and effective communication and collaboration. He/she
will collaborate and input with other RSDs, GGMs, sales managers
and functional leadership to support growth and development of
sales teams in the territory.
Mentor, drive and support sale managers in territory driving
productivity and sales performance objectives for the business.
Provide support for continued Sales Rep productivity evolution in
initiative creation, implementation, and management of execution
efficiency to include lead dispositioning, sales performance
dashboard analysis, use of model sales call and other productivity
Execute operating efficiencies and dynamics for successful sales
programs and processes. Ensure consistency in field sales process/
lead management, and SGL activities.
Monitor competitive activities within territory and collaborate
with sales managers, GGMs, RSD and Sales Support to recommend and
implement tactical defenses.
Assist in creating and launching new products, services, programs
to satisfy market demands and take advantage of new market
Collaborate with Operations, RSDs, GGMs, and the other Business
Units to deliver the best solutions to our employees and customers
to increase acquisition, decrease attrition, reduce Subscriber
Acquisition Cost (SAC), Cost to Serve (CTS) and deliver flawless
Partner with operations to ensure successful installation and
maintenance of products and services to meet customer needs.
Recommend innovative solutions and demonstrates strong commitment
for ADT to continue improving the customer experience, while
fostering a culture that demonstrates ADT's responsibility to its
employees, community and our mission of creating customers for
Drive results by leading by example, building strong relationships,
and influencing teams of frontline sales managers. Providing
clarity of vision and expectations for execution; role modeling
effective coaching and performance feedback, prioritizing
resources; and facilitating alignment of the teams.
Support execution of a strong talent management plan including
talent assessment, selection, empowerment, coaching, motivation and
retention of top talent; builds and develops succession plans and
pipeline of talent.
Cultivate employee engagement and positive employee relations
environment through robust and regular employee communications,
performance feedback, reward and recognition culture, and focused
Employ a diverse and creative communications framework to align
managers, reps, sales support and ops teams and generate
understanding and commitment to achieving the business plan.
Participates in forecasts and budgets for Area; provides regular
reporting and communication to RSD and other key stakeholders.
Ensures compliance and the highest ethical standards in all
processes, ensure all employees have safe environment.
4-year college degree in business administration, marketing, sales
or other related field of discipline or equivalent experience
Minimum 5-7 years of sales and sales management experience
At least 2 years of experience in leadership sales or marketing
roles with proven successful track record in meeting sales
Assessing, coaching, and developing talent and managing
Establishing business direction and executing strategy development
Leading a significant business unit of similar size; scoping,
designing, and implementing business solutions to build/grow a
Influencing business decisions in a highly matrixed
Exceeding predetermined revenue, share, and customer obsession
ADT LLC is an Equal Employment Opportunity (EEO) employer. We are
committed to having a diverse and inclusive workforce and do our
best to foster a culture and environment where every employee feels
valued. Our goal is to serve our customers and help save lives. We
can achieve this goal when we have the best talent working in an
environment where employees feel included and recognized. Visit us
online at jobs.adt.com to learn more .
Keywords: ADT, Sacramento , General Sales Manager, Sales , Sacramento, California
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