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General Sales Manager

Company: ADT
Location: Sacramento
Posted on: January 15, 2022

Job Description:

Company Overview:
At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

Position Summary:
The General Sales Manager supports the strategy, development and execution of the regional business plan and human capital strategy for sales channel(s) for assigned territory. The GSM is accountable for developing action plans to meet or exceed sales goals for their area. He/she must be adept at building engagement and alignment through strong people leadership, including exceptional talent development, and effective communication and collaboration. He/she will collaborate and input with other RSDs, GGMs, sales managers and functional leadership to support growth and development of sales teams in the territory.

Position Responsibilities:

FUNCTIONAL
Mentor, drive and support sale managers in territory driving productivity and sales performance objectives for the business.
Provide support for continued Sales Rep productivity evolution in initiative creation, implementation, and management of execution efficiency to include lead dispositioning, sales performance dashboard analysis, use of model sales call and other productivity programs.
Execute operating efficiencies and dynamics for successful sales programs and processes. Ensure consistency in field sales process/ lead management, and SGL activities.
Monitor competitive activities within territory and collaborate with sales managers, GGMs, RSD and Sales Support to recommend and implement tactical defenses.
Assist in creating and launching new products, services, programs to satisfy market demands and take advantage of new market opportunities.
Collaborate with Operations, RSDs, GGMs, and the other Business Units to deliver the best solutions to our employees and customers to increase acquisition, decrease attrition, reduce Subscriber Acquisition Cost (SAC), Cost to Serve (CTS) and deliver flawless service.
Partner with operations to ensure successful installation and maintenance of products and services to meet customer needs.
Recommend innovative solutions and demonstrates strong commitment for ADT to continue improving the customer experience, while fostering a culture that demonstrates ADT's responsibility to its employees, community and our mission of creating customers for life.
LEADERSHIP
Drive results by leading by example, building strong relationships, and influencing teams of frontline sales managers. Providing clarity of vision and expectations for execution; role modeling effective coaching and performance feedback, prioritizing resources; and facilitating alignment of the teams.
Support execution of a strong talent management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and pipeline of talent.
Cultivate employee engagement and positive employee relations environment through robust and regular employee communications, performance feedback, reward and recognition culture, and focused employee development.
Employ a diverse and creative communications framework to align managers, reps, sales support and ops teams and generate understanding and commitment to achieving the business plan.
MANAGEMENT
Participates in forecasts and budgets for Area; provides regular reporting and communication to RSD and other key stakeholders.
Ensures compliance and the highest ethical standards in all processes, ensure all employees have safe environment.
Education :
4-year college degree in business administration, marketing, sales or other related field of discipline or equivalent experience
Experience :
Minimum 5-7 years of sales and sales management experience
At least 2 years of experience in leadership sales or marketing roles with proven successful track record in meeting sales objectives
Assessing, coaching, and developing talent and managing multi-disciplinary organizations
Establishing business direction and executing strategy development and implementation
Leading a significant business unit of similar size; scoping, designing, and implementing business solutions to build/grow a market
Influencing business decisions in a highly matrixed organization
Exceeding predetermined revenue, share, and customer obsession objectives
ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more .

Keywords: ADT, Sacramento , General Sales Manager, Sales , Sacramento, California

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