Remote Automotive Insurance Sales and Call Center Quality Assurance Specialist
Company: VirtualVocations
Location: Sacramento
Posted on: May 6, 2021
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Job Description:
An automotive insurance and repairs company is searching for a
person to fill their position for a Remote Automotive Insurance
Sales and Call Center Quality Assurance Specialist. Core
Responsibilities of this position include: Auditing Call Center
Reps and Warranty Specialists work efforts as requested. Finding
and reviewing call recordings/screens for management requests and
projects Documenting both adherence and non-adherence to the
defined objective Required Skills: Ability to analyze problems,
detect root causes and resolve issues Strong Microsoft Office
skills, particularly Outlook and Excel Ability to multitask and
manage multiple projects concurrently Strong written, verbal, and
interpersonal communication skills Must be reliable and trustworthy
and keep confidentiality Excellent time management, planning,
organization and prioritization skills
Keywords: VirtualVocations, Sacramento , Remote Automotive Insurance Sales and Call Center Quality Assurance Specialist, Sales , Sacramento, California
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