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Business Process Architect

Company: NetApp Headquarters
Location: Sunnyvale
Posted on: September 22, 2019

Job Description:

Title: Business Process Architect Location: Sunnyvale, CA, US, 94089 Requisition ID: 31611 Job Requirements * Ensure program milestones and objectives are met with expected quality. Provide clear and timely status * Develop metrics that provide data for process performance assessment to identify difference making opportunities for improvement * Collect data to identify root cause of problems * Provide content and/or deliver required training and communications in support of business readiness activities * Survey and analyze industry practices for consideration in designing new operational capabilities and processes * Develop and create communications plans to affected customers and stakeholders. * Provide mentorship and support to more junior Business Process Analysts. * Organize, leads and facilitate cross-functional teams. * Zuora (or other Subscription Management Platform) and Oracle Cloud CPQ experience preferable * Experience in business process analysis and improvement methodologies that deliver expected and substantial results. * Experience with Agile methodologies as a product owner or designer * Excellent business and process analysis skills; strong business acumen * Excellent oral and written communication skills; including presentation, meetings and group facilitation skills. * Ability to work collaboratively within a cross-functional and cross-organizational team environment to meet aggressive goals and pre-defined measurement criteria within challenging timelines. * Proven experience in transformation and business process re-engineering methods * Strong understanding of Agile and other Software Development Lifecyle methodologies, business process realignment, and the financial and political elements of an IT organization. * Strong aptitude for learning new technologies and utilizing project management applications. * Self-motivated and ability to work, drive results and set priorities with minimal supervision. * Creative approach to problem solving and ability to work effectively on multiple concurrent initiative * Strong user of Microsoft Project, PowerPoint, Teams, and Visio. Job Summary As a NetApp Business Process Architect, you are part of a team of professionals who plan, design and implement process and application capabilities to enable new commerce capabilities and achieve cost, quality and efficiency goals, utilizing proven transformation and improvement techniques. The ideal candidate has strong business acumen, subject matter expertise in subscription and consumption commerce capabilities and capital-based operational models A good understanding of Quote to Cash processes in the high-tech industry is a plus. Experience in project management, defining, driving and enabling application and data requirements to achieve desired business goals, combined with excellent influencing and communication skills and the ability to work collaboratively and cross-functionally to meet challenging timelines are key for success in this role. You will provide key inputs to initiative and release prioritization, integration and resource management, budgets and project and release plans. This is a challenging, high visibility role working in a fast-paced environment. You must be extremely results driven, with strong business process architecture competencies, and skilled at building relationships, influencing and leading cross-functional teams. Essential Functions: * Lead business architecture initiatives focused on subscription and consumption business models, enabling end to end commerce capability from quote/order, licensing, entitlement, fulfillment, billing and revenue recognition. Efforts will include definition of the process/business requirements/User Stories, business case creation, benchmarking, process design, application and data requirements, new role definition and policies. * Utilize proven approaches to implement new business capability or improve operational performance through entire project lifecycle from charter definition to benefit realization * Determine, present, and gain approval from decision makers and stakeholders of all deliverables (e.g., charter, business case, design directions and recommendations, requirements, roadmaps, etc.) * Design operational processes and provide business requirements. Collaborate with IT and team members to define solutions in alignment with IT architecture roadmap that will achieve stated goals and balance technical, timeline or budget constraints * Conduct process and business analysis and present results and recommendations * Define project plans, resource requirements, costs and project schedules Education The tasks this individual is responsible are often unstructured and the issues addressed are less defined requiring new perspectives and creative approaches. * * This individual will apply attained experiences and knowledge in solving problems that are complex in scope requiring in-depth evaluation. * Demonstrate good judgment in solving problems as well as identifying problems in advance and proposing solutions * A minimum of 8 years of experience is required; 9 to 11 years of experience in the high-tech industry is preferred. * Proven working knowledge of Subscription Management and (Cloud) CPQ Platforms * A Bachelor of Arts or Science Degree is required, or equivalent experience. * Demonstrated ability to have completed multiple, complex technical projects. Nearest Major Market: San Jose Nearest Secondary Market: Palo Alto Job Segment: Business Process, Architecture, Engineer, Database, Oracle, Management, Engineering, Technology

Keywords: NetApp Headquarters, Sacramento , Business Process Architect, Professions , Sunnyvale, California

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