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District Manager - Maintenance

Company: Valet Living
Location: Sacramento
Posted on: April 18, 2019

Job Description:

Job Type: Full time

Grow as We Grow and Take Your Career to New Heights!Job SummaryThe primary function of the District Manager(DM) is to ensure assigned work is performed to company and customer standards. District Managers are responsible for helping manage up to 20 apartment communities and providing direction and oversight for up to 15-20 service vendors within an assigned district. District Managers ensure client satisfaction through conscientious selection and oversight of the service vendors who perform the turn services and providing paralleled customer service to property managers. Essential Functions and Duties include client service and support, service vendor management, and operations management. The DM will travel within an assigned district to inspect and/or correct the quality of work performed by technicians, including but not limited to carpet cleaning, housekeeping and paint. The DM will gather and relay critical information regarding customer satisfaction, defects, technician performance, etc., to the leadership team. The DM will play a critical role in searching for and identifying value-add opportunities at each property. Follow given KPIs as well as manage assigned assistant district manager (ADM) with assistance in managing district. Job DescriptionResponsible for working with 15-25 properties at a time to deliver on key service offerings for Simple Turns.Manage team of employees and contractors on scope of work performance and completionPerform daily site visits to portfolio to check in on services performed and overall customer satisfactionPerform daily quality control visits to ensure scope of work is being followedContinue to orientate teams on a standard expected by our clientsPerform daily check ins with teams to ensure work has been completed and/or startedAsist ADM in any daily problems within your districtAttend and participate in performance meetingsCommunicate with management any escalated issues of potential performance issuesFollows quality checklists to identify, process and correct defects discovered at work sitesWorks with building principals, technicians, and other key personnel to complete projects.Communicates with properties regarding job details, drives value-added services.Serves as property and technician retention leader by utilizing effective objectives handling.Responsible for correcting unsafe conditions in work area and reporting any conditions that are not correctable to management immediately.Use cleaning products per established safety procedures, and instruct others on proper procedure.Performs other duties as assignedEDUCATION AND EXPERIENCE REQUIREMENTSHigh School diploma requiredValid state issued drivers license.Prior experience in service management or property management preferred. KNOWLEDGE, SKILLS AND ABILITIESAbility to follow written and verbal instructions.Ability to operate company vehicle in a manner consistent with local and state rules and regulations and company policy.Ability to frequently walk, stand, climb, lift, carry, stoop, bend, kneel and reach, lift up to 50 lbs.Ability to operate hand and power tools and work in tiring and / or uncomfortable positions as needed.Ability to work inside or out, or on slippery or uneven walking surfaces, and ladders.Ability to be exposed to hot and cold temperatures and cleaning chemicals.Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection.Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check. Valet Living is an Equal Opportunity Employer.

Keywords: Valet Living, Sacramento , District Manager - Maintenance, Professions , Sacramento, California

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