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Intl Customer Service Agt

Company: Pilot Freight Services
Location: Sacramento
Posted on: November 11, 2018

Job Description:

An Equal Opportunity Employer It is the policy of Pilot Air Freight to consider all applications for any position without regard to a person's race, color, religion, national origin, sex, age, disability, veteran status, marital status, sexual orientation or genetics. Pilot Freight Services seeks a full-time International Customer Service Agent to work at our Sacramento, CA office. Responsibilities: Data entry of shipments into company computer system; AS400 and Cargowise knowledge a plus; Quoting & tracking/tracing of shipments both import and export; Coordinate recovery and delivery schedules with various cartage agents and international partners; Communicate problems to customers, international partners and other Pilot stations in a timely manner; Quote customers and partners in a timely manner with both import and export cost from the U.S.; Field domestic calls to schedule home delivery appointments or check status on freight; Maintain detailed files, process paperwork for live orders. Qualifications: 1-3 years prior international freight forwarding/international transportation experience required; International Air/Ocean Import & Export background required; Customer service background; Excellent verbal and written communication skills; Detail-oriented and able to interact with customers and other stations; Ability to manage multiple email strings, and stay current with emails. Competitive wages and benefits package, including 401K. If you are interested in this opportunity, please click one of the "Apply" buttons above. The application process only takes about 10-15 minutes. Ind5 #jil Qualifications Education High School or better. Skills EXCEL INTERMEDIATE Intermediate MS Word Intermediate Experience 3-5 years: International Freight Forwarding or Transportation experience 2-3 years: Customer Service Experience

Keywords: Pilot Freight Services, Sacramento , Intl Customer Service Agt, Professions , Sacramento, California

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