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Audio/Video/IT Technician

Company: Metro Media Productions
Location: Sacramento
Posted on: November 23, 2022

Job Description:

*Definition*

Audio/Visual/IT Technicians perform technical and skilled duties that include audio/video equipment and applications used throughout the client facility. Employees will provide assistance onsite with the client.

*Examples of Duties*

Duties may include, but are not limited to the following:

1. Provides professional audio/video support for client and their staff that rely on audio
video technology. Must have Zoom experience.

2. Meets with service requestors to evaluate audio/video needs, provides

audio/video related guidance, best practices and available options.

3. Participates in site inspections to determine event and audio/video related design.

4. Inspects, organizes, loads and transports audio/video equipment.

5. Provides on-site support within Sacramento-based conference centers, offices or

other venues.

6. Provides general audio/video support to on-site meetings requiring faculty support

and set-up of conference phones, computers, liquid-crystal display (LCD)

projectors, screens, microphones, speakers, etc.

7. Works with client and their staff to help test and facilitate their presentations.

8. Provides audio/visual technical support for remotely delivered programs.

9. Familiarizes self with videoconference platforms such as Zoom, BlueJeans,

Microsoft (MS) Teams, etc. and provides technical support for remote/hybrid

meetings.

10. Assists with oversight of client owned audio/video equipment: e.g., organization,

inventorying, storage, labeling, and decommissioning process, etc.

11. Sets up lights, equipment and environment for recording seminars.

12. Acts as lead of other lower level on site Audio/Video technicians as assigned.

13. Attends and participates in deployment specific pre-planning meetings.

14. Performs related duties as assigned.

*Minimum Qualifications*

*Knowledge of*: *Audio/Video*

Hardware: Equipment such as mixers, microphones, speakers, control systems, projectors, video monitors, video conferencing equipment, web cameras, audio/video cabling, lighting and audio interfaces. Software: All major software-based video conferencing solutions, especially Zoom; setup, support and tear down of audio-visual equipment for special meetings/events utilizing the equipment and software mentioned prior. Any additional audio/video equipment used by the Sacramento Superior Court and customers; principles and practices of effective communication.

*Computer*

Microsoft desktop operating systems, Microsoft Office Suite programs, virtual desktop technologies and other common enterprise applications used by the Sacramento Superior Court customers; LAN/WAN network concepts and procedures; principles and practices of effective communication.

*Ability to*:

Communicate clearly and tactfully on the telephone and in person; diagnose and resolve customer problems; utilize system utilities and other helpdesk tools; work effectively with users, judicial officers and management; maintain strong interpersonal and communication skills to work effectively with judicial officers, management and Court staff; prioritize and take direction in a fast-pace environment; satisfy continuing education requirements; communicate both orally and in writing; promote and maintain a team environment; prepare and present written and oral reports.

*Typical Physical Requirements*

This position requires the ability to sit, type or read at a computer for up to four (4) hours. Stand, walk, reach and crawl (under furniture to install equipment) for periods of up to four (4) hours. Push/pull a hand cart with up to an eighty (80) pound load. Incumbent must be able to lift, move or set up personal computer equipment, printers, or related equipment which may weigh up to fifty (50) pounds.

*Typical Working Conditions*

The incumbent will perform the majority of their duties within an air conditioned/heated environment. Duties and functions require working in confined spaces to move and install computer equipment. Occasionally, the incumbent may work in a loading dock area, in closets where network equipment is housed and outside of building where a controlled environment may not be available. Incumbents in this class may be required to work irregular hours and on-call.

*Other Requirements*

Must be able to pass a criminal history information background check.

Possession of a valid California driver's license as the successful incumbent will be expected to travel to other court facilities within Sacramento County.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* No nights
* No weekends
* Overtime
Supplemental pay types:
* Bonus pay

Ability to commute/relocate:
* Sacramento, CA 95814: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
* Do you have experience with Zoom?

Work Location: One location%58047475%

Keywords: Metro Media Productions, Sacramento , Audio/Video/IT Technician, Professions , Sacramento, California

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