Lead Mortgage Suspense Analyst

Company: Summit Funding, Inc.
Location: Sacramento
Posted on: January 14, 2021

Job Description:

Lead Mortgage Suspense AnalystPay rate ranges between $22-31/hr DOEWho we are:Summit Funding is a privately owned national mortgage company that has been in business for over 25 years. We are not the biggest, but we strive to be the best! We are proud to assist in making the dream of home ownership a reality!Click here to view a video recorded by Todd Scrima, CEO discussing how we have been able to maintain stability over our 25 year history.Summit Funding StabilityIf above link is not clickable try copying and pasting into your web browser:https://youtu.be/rMeQHhrfa38What we have available:The Lead Suspense Analyst will be responsible for supporting a team of analysts to ensure prompt clearing of all outstanding exceptions. They will be responsible for operational details associated with the post-closing of residential mortgage loans. This includes monitoring and resolving investor purchase suspense items. The Lead must establish a working relationship with the investors' contacts and engage in frequent communications to stay abreast of investor changes, turn-times, and any other pertinent items.What you will be doing:* Monitor and resolve post purchase issues. Measurement: Any post purchase issues are identified within 20 days and resolved within 5-7 days.* Work directly with investors and become familiar with investor guideline. Measurement: Regularly communicate with investors at least weekly; dedicate 1-2 hours daily towards researching investor guidelines.* Maintain reporting for all closed loans to ensure timely purchases. Measurement: Reports are updated within 7 days after loan closes and/or 2 days before purchase.Specific Duties include:* Review documents and resolves defects on Conventional, FHA, VA, USDA, and Bond loans* Act as Investor Liaison to ensure timely resolution of outstanding items required for pre-purchase by researching and validating against program guidelines, underwriting issues, doc issues, funding issues, and post close issues according to company standards; work with other departments or third parties as needed.* Serve as escalation point for these issues, communicating directly with Branches, Mother Ship personnel, and investors as needed.* Engage in frequent communication with investors, title companies and internal staff.* Monitor loan status for timely resolution to avoid aging.* Notate current status and correspondence within conversation log of Encompass* Monitor all post-purchase loans and assist in resolutionWhat we need from you:* Two or more years of Mortgage Suspense Analyst (or related) experience; preferred candidates will have at least one year of Lead experience* Must be proficient in Word, Excel, and Outlook applications.* Ability to work in both a team and individual environment.* Strong problem resolution skills, written and verbal communication skills, and a customer service oriented attitude.* Must be proficient in DU/DO, LP, & major Originating systems.* Must have excellent verbal and written communication skills.* Must have a positive attitude.* Must be dependable, self-motivated, and require minimal supervision.* Must be proficient with all guidelines and websites necessary to complete job functions.* Must be detail oriented.* Must be able to work under pressure to meet deadlines.* Must be able to organize, prioritize, and manage time.What we offer you:* Opportunity to further a career in a competitive, fast paced growing industry where you can make a difference in people's lives* Full benefits including medical, dental, vision, 401K plus match, 10 paid holidays, paid time off and more* Fun team atmosphere, professional development and more!INDMP

Keywords: Summit Funding, Inc., Sacramento , Lead Mortgage Suspense Analyst, Professions , Sacramento, California