DUTIES & RESPONSIBILITIES:
? Provide an extraordinary Client experience to Clients of Bank
promoting professionalism, confidentiality and the desire to
? Actively promote Bank and develop Client relationships through
maintaining your knowledge of the Bank's products and services.
? Receive checks and cash for deposit to saving and checking
accounts within specified limits; examine checks for proper
endorsement and negotiability for compliance with Bank Hold Policy
and receipt of transactions.
? Cash checks and pay money from savings and checking accounts in
accordance with Bank Policy.
? Accept loan payments, cash advances, incoming/outgoing wire
transfers, loan advances/paydowns, stop payments, telephone
transfers and credit ratings.
? Sell Cashier Checks and redeem U.S. Savings Bonds.
? Respond to Clients' bookkeeping and account inquiries, providing
accurate and timely information.
? May act as a member of a dual control team in processing mail,
ATM, night drop and courier bags.
? Maintain Bank Standards for Cash Controls by: balancing a cash
drawer while maintaining assigned cash limits, safeguarding cash,
teller stamps and terminal password.
? Adhere to applicable regulations and policies including but not
limited to: Bank Secrecy Act (BSA) and Anti-Money Laundering
requirements, Privacy and protecting Client Information; Reg CC
(UCF Holds); Reg E; Reg DD and USA Patriot Act. .
? Daily, track referrals and recommendations using Connections.
? Assist with any associated task as requested, needed or
? Excellent client service skills, with ability to communicate
tactfully and listen attentively to Clients.
? Strong sales and cross sales interests and abilities with a
persuasive, "selling? verbal communication style.
? Strong written communication skills with fine attention to
? Ability to lift and transport bags or containers of coin and
? Ability to count and handle large quantities of coin and/or
currency for the purpose of verification as it relates to Client
and bank transactions.
? Moderate use of various office equipment, including, but not
limited to: 10-key, adding machine, MICR encoder, FAX, microfilmer,
photocopier and Micro-film/fiche viewer for research and
? Standard PC skills such as: Word, Excel, Outlook, and other
standard software applications.
? Understanding of Bank Regulations, including, but not limited to,
BSA, Reg D, Reg DD, Reg CC, Reg B, etc.
? Heavy telephone usage.
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected