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Parts Specialist

Company: DXP Enterprises, Inc.
Location: Sacramento
Posted on: May 26, 2023

Job Description:

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Do you want to grow with us? At Cisco Air Systems, a DXP company, we are passionate about what we do and driven to be the best industrial air compressor solution for our customers. Since 1973 Cisco Air Systems have been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with Cisco Air Systems, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success.

Cisco Air Systems is the largest air compressor distributor in the region and largest Ingersoll Rand distributor in the United States. Come join our growing team!

Cisco Air Systems - Company Profile YouTube Link: https://www.youtube.com/channel/UCU7KXtD8D5rRcecah-1Xx8Q

Responsibilities of the Parts Specialist include, but are not limited to:

  • Receive and fill telephone orders for parts
  • Fill customer orders from stock and place orders when requested items are out of stock
  • Determine replacement part stock numbers and prices
  • Receive payment or obtain credit authorization
  • Prepare sales slips or sales contracts
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
  • Assist customers, such as responding to customer complaints and updating them about back-ordered parts
  • Maintain and clean work and inventory areas
  • Advise customers on substitution or modification of parts when identical replacements are not available
  • Research all parts required
  • Create service proposal
  • Assist the Sales and Service Departments
  • Submit for approval to customer
  • General office duties/ Answer telephones
  • Invoicing
  • Process approved job and communicate with customer and service coordinators time on job completion expectations.
  • Communication with persons outside organization (i.e. Vendors)

    Qualifications of the Parts Specialist include, but are not limited to:
    • Interacting With Computers
    • Communicating with Persons Outside Organization
    • Getting Information
    • Selling or Influencing Others
    • Communicating with Supervisors, Peers, or Subordinates
    • Updating and Using Relevant Knowledge
    • Making Decisions and Solving Problems
    • Establishing and Maintaining Interpersonal Relationships
    • Documenting/Recording Information
    • All new employees must be COVID-19 vaccinated and provide valid proof of at least one dose of a two-dose series vaccine on the first day of work. Candidates may request an accommodation due to a medical or religious reason by notifying the Recruiter during the hiring process. The candidate will work directly with the Human Resources Department regarding an accommodation request for further review

      #LI-MP1

      Additional Information:

      Pay Range: $20.00 - $24.00/hour depending on experience

      Physical Demand: Lift up to 50lbs

      Working Conditions: Front desk in front of a computer

      Training/Certifications: Training provided

      Shift Time/Overtime: 7:30am to 4:00pm

      Travel: N/A

      Education: High School Diploma and experience in related field required

      Cisco Air Systems is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All Cisco Air Systems employees play a vital part in the organization and are treated with respect. By applying to Cisco Air Systems, you will have the opportunity to speak with some of the most respected professionals in the industry.

      Cisco Air Systems offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

      DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

      DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

Keywords: DXP Enterprises, Inc., Sacramento , Parts Specialist, Other , Sacramento, California

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