Student Services Coordinator

Company: Hispanic Association of Colleges and Universities
Location: Sacramento
Posted on: May 23, 2023

Job Description:

Description: SUMMARYReporting to the Executive Director for Western States Policy and Outreach, the Student Services Coordinator will assist in planning and coordinating HNIP's activities and processes to support the recruitment, selection, placement, and successful development of the student's internship experience with federal, state, and local non-profit agencies. The Student Services Coordinator will manage programmatic efforts for HNIP while working with the Director of HNIP and Strategic Initiatives. The Student Services Coordinator will also support the work of the program and provide exemplary customer service to our applicants, selected interns, and agency liaisons. They will also manage the professional development program for interns to include but not limited to, identifying the speakers, and coordinating the logistics of the activity. The Student Services Coordinator should have a service-oriented mindset, and team-oriented approach, possess a passion to promote professional development for student advancement, have a professional presence, and be comfortable with public speaking.HACU'S MISSION:To Champion Hispanic Success in Higher EducationThe Hispanic Association of Colleges and Universities fulfills its mission by:

• promoting the development of member colleges and universities;
• improving access to and the quality of post-secondary educational opportunities for Hispanic students; and
• meeting the needs of business, industry, and government through the development and sharing of resources, information, and expertise.EDUCATION and EXPERIENCE
  • Bachelor's degree (BA/BS) in education, communication, business, social science, political science, or related field, with 1-2 years experience in student services or student program development.
  • Experience in service-related industries, project management, student development, and/or student recruitment.
  • Must have reliable transportation for work-related travel.
  • Must be able to work independently in a fast-paced environment and take ownership of tasks and responsibilities.
  • Ability to multitask and prioritize. ESSENTIAL DUTIES AND RESPONSIBILITIES(Other duties may be assigned)
    • Works collaboratively and strategically in a team environment with all levels of professional, technical, and administrative staff to ensure the fulfillment of HACU's mission, goals, and objectives.
    • Supporting day-to-day operations of HNIP and its critical components around community with students and other key stakeholders.
    • Oversee and manage the HNIP internship cohorts for fall, spring, and summer sessions.
    • Perform midterm and final evaluations for all HNIP interns for fall, spring, and summer sessions.
    • Assist in securing internships placements for the interns with the guidance of the Program Manager and the Director of HNIP and Strategic Initiatives
    • Assist in the identification, tracking, and monitoring of student progress in the internship.
    • Work with the HNIP staff on scheduling, coordinating meetings, collecting, tracking, and maintaining records while assuring confidentiality at all levels.
    • Assist with travel and student housing arrangements.
    • Oversee, coordinate, and assist with HNIP programs such as student orientation, professional development sessions, and farewell event.
    • Coordinate targeted recruitment and screening of students for internship opportunities.
    • Coach students through the application process of targeted outreach for in-demand needs from federal agencies.
    • Properly onboard students before their internship starts, which includes e-verifying students and ensuring that they finish all their workplace training.
    • Assist in developing and executing presentations on program components and benefits at intern orientations and agency events.
    • Handle administrative tasks that relate to the overall management of the HNIP program.
    • Plan and conduct recruitment visits to HACU member institutions, recruitment events, and conferences.
    • Develop and maintain positive relationships with individuals at federal, state, and nonprofit agencies that support HNIP.
    • Assists in collecting reports, compiling data, and presenting results that help with the program evaluation process.
    • Works on social media efforts and coordinates strategy for using most effective methods to leverage social media.
    • Provide support for the development of an alumni program and an annual alumni event.
    • Work with the government relations team on related student programming.
    • This role does not have any supervisory responsibilities.Requirements: QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.LANGUAGE AND COMMUNICATION SKILLSBilingual-English/Spanish Skills a Plus. Ability to professionally respond to inquiries or concerns from federal/governmental personnel, interns, staff, or members of the business community. Ability to effectively present information to senior management, federal/governmental agencies, educational institutions, or corporate and public groups. OTHER SKILLS
      • Ability to read, analyze, and interpret common business and educational journals, contracts & grants, financial reports, and legal documents with the utmost attention to detail.
      • Ability to define problems, spot trends, collect and analyze large sets of data, establish facts, and draw valid conclusions. Ability to deal with problems involving a few concrete variables in standardized situations.
      • Excellent speaking, writing, and editing skills. Strong knowledge of Microsoft Office Suite, database applications like Excel and Access, some HTML and content management systems management, and social media tools.
      • Must be able to work independently in a fast-paced environment and take ownership of tasks and responsibilities.
      • Ability to multitask and prioritize. PHYSICAL DEMANDS & WORK ENVIRONMENT
        • Employee will work a standard of 40 hours a week; however, longer hours may be necessary at times.
        • Working conditions are in an office environment.
        • Must have own transportation for work-related travel.
        • Occasionally moves items weighing up to 10 pounds.
        • Maintains and ensures security of HACU-issued equipment, software, data, and supplies.
        • Conferences and events may take place in hotel and/or convention center settings and require longer hours of work on constantly changing schedule, including work on weekends and evenings.
        • May travel locally for HNIP recruitment events.
        • Hold a Class C Driver's License with appropriate insurance.
        • In accordance with the ADA and other applicable laws, reasonable accommodations will be made to enable a qualified individual with a disability to perform the essential functions of the job.
        • Must be able to pass a criminal background check.REASONABLE ACCOMMODATIONIn accordance with the ADA and other applicable laws, reasonable accommodations will be made to enable a qualified individual with a disability to perform the essential functions of the job.Relocation assistance is not available for this position. BENEFITS
          • HACU offers a friendly work environment and a generous company-paid benefits plan. Compensation is commensurate with qualifications and experience.
          • Salary Range: $46,000 - $51,000
          • 15 company paid holidays
          • Employer-paid Group-Term Life, AD&D, Long-Term and Short-Term Disability benefits
          • Generous employer-paid contributions toward healthcare plan expense
          • 403(b), employer contributions (no match required) starting at six months of service
          • Employee Assistance Program
          • Optional Dental, Vision, Legal and Identity protection, and optional Accident, Cancer, Hospital Indemnity, and Dependent Life Insurance plans.EEO STATEMENTThe Hispanic Association of Colleges and Universities (HACU) believes that equal opportunity for all employees and applicants is important for the continuing success of our organization. As an equal opportunity employer, HACU is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. HACU will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics. For more information regarding Equal Employment Opportunity, click .ADA STATEMENTThe Hispanic Association of Colleges and Universities (HACU) is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA), the HACU will provide reasonable accommodation when requested by a qualified applicant or employee, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed during the application process, please email jobs@hacu.net. For more information regarding the Americans with Disabilities Act, click .PI214968595

Keywords: Hispanic Association of Colleges and Universities, Sacramento , Student Services Coordinator, Other , Sacramento, California