Patient Services Coordinator
Company: Quest Diagnostics
Location: Sacramento
Posted on: March 17, 2023
|
|
Job Description:
Patient Services Coordinator - Sacramento, CA - Fulltime,
40hrs/week: Monday-Friday, 8:00am-4:00pmUp to $3,000 Sign on Bonus
for qualified candidates!Proof of COVID-19 vaccination will be
required - exemptions from vaccination requirement for medical and
religious reasons will be considered if a conditional offer of
employment is extended.Go the extra mile.Patients and Physicians
rely on our diagnostic testing, information and services to help
them make better healthcare decisions. These are often serious
decisions with far reaching consequences, and require sensitivity,
tact and a clear dedication to service. It's about providing
clarity and hope.In Patient Services you will work for the world
leader in the industry, with a career where you can expand your
skills and knowledge. You'll have a role where you can act with
professionalism, you can inspire colleagues, and you can care about
the work we do and the people we serve.At Quest, Patient Service
roles are tremendously important - it is a patient-focused role
where it is essential to remember that there is a life and person
behind every test tube. Your skills are critical, as is your
ability to work with the patients. The role is varied and offers a
developing career in Phlebotomy due to the scale and reach of
Quest. You can grow and improve your skills in a fast-moving,
supportive team environment. Most importantly, you can help us make
a real difference.Job Summary:Under the supervision of the Regional
Director, the Patient Services Coordinator performs database
management duties to ensure the systems reflect accurate and
updated information in a timely manner. The Coordinator also
provides analytical analysis and administrative support to the
department. Analyses will be completed using existing system
reports as well as ad hoc reporting as needed, creating visual
charts, and presentations.Responsibilities include, but are not
limited to:Job Responsibilities:1. Administration of facilities
database of the region2. Administration of Quanum360 access3.
Processing of third party and supplier invoices4. Create site maps
and run site demographic analysis using approved software (e.g.
Buxton)5. Communication of site closures and schedule changes6.
Work with PSC management team to schedule LTC (long term care) and
mobile phlebotomy7. Update and publish regional facilities list8.
Submit phone tree and facility site code requests9. Submit request
for new draw codes10. Create and manage TSA (Technical Services
Agreement)11. Data entry of regional information/ metrics into
SharePoint site12. Site "secret shopper" coordination13. Process
small claims14. Track phlebotomists CEUs15. Coordinate BFW
equipment requestsJob Requirements:1. Must be a detail orientated,
highly organized, and multi-tasking team player with strong oral
and written communication skills.2. Extensive knowledge in
Microsoft Excel is required.3. Must have superior problem
resolution and analytical skills.4. Must have excellent customer
service skills.5. Must have the ability to work at fast pace and
meet specific deadlines.6. Ability to work independently with
minimal on-site supervision.7. Committed to all Quest Diagnostics
policies and procedures including company dress code, Employee
Health & Safety, and Quest Diagnostics Everyday Excellence Guiding
Principles.8. Must be able to make decisions based on established
procedures and exercise good judgment.9. Must demonstrate superior
customer focus; ability to communicate openly and transparently
with peers, supervisors and patients; ability to accelerate and
embrace change throughout Quest; and knowledge of our
business.Physical Requirements:1. Must be able to sit or stand for
long periods of time2. Extensive use of phone and PC. [All
requirements are subject to possible modifications to reasonably
accommodate individuals with disabilities. All duties and
requirements are essential job functions.]Required
Education:Bachelor's degree strongly preferredWork Experience:1.
2-4 years database administration experience.2. Expert working
knowledge with excel; IE pivot table, graphs, formulas etc.3.
Experience within Tableau is needed.4. Experience in healthcare
industry is a plus.
Keywords: Quest Diagnostics, Sacramento , Patient Services Coordinator, Other , Sacramento, California
Click
here to apply!
|