Field Specialist
Company: Techtronic Industries North America, Inc.
Location: Sacramento
Posted on: January 28, 2023
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Job Description:
**Job Description:**Techtronic Industries Power Equipment, a
subsidiary of TTI, has an opening for a **Field Specialist - Riding
Mowers** to be responsible for providing best-in-class support for
TTI brand riding mower programs by professionally engaging
customers and service centers in the field to expand the riding
mower program. This includes covering a territory to diagnose and
repair riding mower units in the field, training and recruiting
service centers, and working closely with the engagement center in
Anderson, S.C.**Primary Responsibilities**+ Responsible for a
covering a large territory for riding mower customer support+
Diagnosing and repairing TTI riding mowers in the field+ Recruiting
and training new service centers for riding mower repair programs+
Training existing service centers within territory on current and
new riding mowers+ Being a subject matter expert on riding mower
programs+ Visiting customer residences to diagnose and repair
mowers+ Visiting service centers when needed for repair assistance+
Keeping constant communication channels open with all TTI parties+
Conduct phone support for customer and service centers when needed+
Providing performance reports when requested+ Work with engineering
and project management on current issues identified+ Keep an
organized and clean company provided work vehicle and tools+ Other
duties as assigned**Requirements**+ Extensive travel within
territory and some overnight stays+ Must be mechanically inclined -
Specific rider repair training will be provided+ Must be able to
problem solve and have critical thinking skills+ Prior presenting
and/or training skills preferred+ Must demonstrate strong written
and oral communication skills+ Must have the ability and desire to
satisfy consumers and end-users with little guidance or management
intervention+ Empathy and ability to relate to customers is
necessaryEqual Opportunity Employer Minorities/Women/Protected
Veterans/DisabledWe endeavor to make this site accessible to any
and all users. If you need to contact us regarding technical
accessibility of our website call 443-391-1542. This number is only
for technical accessibility issues, not general employment or job
posting inquiries.
Keywords: Techtronic Industries North America, Inc., Sacramento , Field Specialist, Other , Sacramento, California
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