Field Specialist

Company: Techtronic Industries North America, Inc.
Location: Sacramento
Posted on: January 28, 2023

Job Description:

**Job Description:**Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a **Field Specialist - Riding Mowers** to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C.**Primary Responsibilities**+ Responsible for a covering a large territory for riding mower customer support+ Diagnosing and repairing TTI riding mowers in the field+ Recruiting and training new service centers for riding mower repair programs+ Training existing service centers within territory on current and new riding mowers+ Being a subject matter expert on riding mower programs+ Visiting customer residences to diagnose and repair mowers+ Visiting service centers when needed for repair assistance+ Keeping constant communication channels open with all TTI parties+ Conduct phone support for customer and service centers when needed+ Providing performance reports when requested+ Work with engineering and project management on current issues identified+ Keep an organized and clean company provided work vehicle and tools+ Other duties as assigned**Requirements**+ Extensive travel within territory and some overnight stays+ Must be mechanically inclined - Specific rider repair training will be provided+ Must be able to problem solve and have critical thinking skills+ Prior presenting and/or training skills preferred+ Must demonstrate strong written and oral communication skills+ Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention+ Empathy and ability to relate to customers is necessaryEqual Opportunity Employer Minorities/Women/Protected Veterans/DisabledWe endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.

Keywords: Techtronic Industries North America, Inc., Sacramento , Field Specialist, Other , Sacramento, California