High Limit Redemption Booth Cashier
Company: Cache Creek Casino Resort
Location: Sacramento
Posted on: January 28, 2023
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Job Description:
Description & Requirements:
-Being a part of the Cache Creek team comes with amazing
benefits:Great PayOpportunities to GrowGas DiscountsDental
InsuranceLife InsuracnePaid Time Off (PTO)Recognition ProgramFree
meals in our Employee Dining Room -Weekly PaychecksAffordable
HealthcareMedical InsuranceVision Care Insurance401k Savings
PlanTuition ReimbursementEmployee DiscountsDirect DepositSummaryTo
provide superior customer service to gaming guests through the
exchange of currency, tokens and TITO tickets; through the
facilitation of jackpot payments and machine fills. - - - - - - - -
- - - - - - - - - - - - -Essential Duties and Responsibilities
include the following. Other duties may be assigned.Provide service
to guests playing slot machines in the High Limit Area or other
assigned areas within the slot department.Create an enjoyable
environment for casino customers, while ensuring integrity of
casino operations and adherence to Internal Controls.Responsible
for all entrusted funds during an assigned shift.Supply currency
and tokens to slot department personnel.Process jackpot payouts and
verify CTR and W2G paperwork.Complete all paperwork with accuracy
and in a timely manner.Facilitate the exchange of tokens and/or
currency with the Cage Department.Provide dispatch notices to slot
personnel to service casino guests, resolve minor machine issues,
complete machine fills for tokens and/or tickets, pay jackpots,
make change and/or cash machine tickets.Customer Service: - Greet
guests at service windows and/or immediate area, offer ticket
redemption, answer questions about machines and/or the casino;
represent Cache Creek Casino Resort as a role model employee with a
positive attitude and professional demeanor.Customer
Acknowledgement: - Make facial, contact, smile, and greet guests
during all guest interactions; direct all guests to appropriate
areas of the casino based on inquiries; answer questions
accurately; access slot floor personnel, casino host or F&B
server when appropriate.Teamwork: - Effectively interact with
coworkers, supervisors, casino hosts, slot technicians, EVS and
F&B personnel to ensure service requests are met and the slot
environment is well maintained.Cleanliness: - Maintain general
cleanliness of casino areas by removing trash from slot machine
banks, chairs and coin trays; general cleaning of slot
machines.Protect Casino Integrity: - Maintain pouch and paperwork
accuracy within department standards; ensure proper change/pouch
impressments; alert supervisors about possible suspicious
activity.Ability to accurately type 30 WPM.Capable of identifying
situations that require supervisory personnel.Supervisory
ResponsibilitiesThis job has no supervisory responsibilities.
-Qualifications To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily with or
without reasonable accommodations. - The requirements listed below
are representative of the knowledge, skill, and/or ability
required. -Education and/or ExperienceAssociate's degree (A. A.) or
equivalent from two-year college or technical school; or six months
to one year related experience and/or training; or equivalent
combination of education and experience. -Age RequirementMust be at
least 21 years of age. -Language SkillsAbility to read and
interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. - Ability to write routine
reports and correspondence. - Ability to speak effectively before
groups of customers or employees of organization. -Mathematical
SkillsAbility to add, subtract, multiply, and divide in all units
of measure, using whole numbers, common fractions, and decimals. -
Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs. -Reasoning AbilityAbility to solve practical
problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to
interpret a variety of instructions furnished in written, oral,
diagram, or schedule form. -Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License. -Physical Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job with or without reasonable
accommodations. -While performing the duties of this job, the
employee is regularly required to stand; reach with hands and arms
and talk or hear. The employee is occasionally required to walk and
stoop, kneel, crouch, or crawl. The employee must occasionally lift
and/or move up to 50 pounds. Specific vision abilities required by
this job include close vision and color vision. -Work Environment
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job with or without reasonable
accommodations. -While performing the duties of this job, the
employee is regularly exposed second hand tobacco smoke. The noise
level in the work environment is usually moderate.
Keywords: Cache Creek Casino Resort, Sacramento , High Limit Redemption Booth Cashier, Other , Sacramento, California
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