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Compliance Coordinator

Company: Firstservice Residential
Location: El Dorado Hills
Posted on: August 5, 2022

Job Description:

Full Time - Regular

Job Title: Compliance Coordinator

Reports to: General Manager

Location: El Dorado Hills, CA

Hours: Monday - Friday (8:00AM - 5:00PM)


To serve as the coordinator of Compliance for the Association. To direct the community's enforcement process; including community inspections, homeowner correspondence, and facilitation of enforcement hearings.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

* Maintains a positive working relationship with the General Manager and ACM, responsible for the overall management functions of the association.
* Conduct daily site inspections or as needed.
* Directs the performance of follow-up to drive-throughs of the association.
* Attends Board of Directors meetings as may be required.
* Any and all other assignments as deemed necessary by the Board of Directors or management.
* Conducts and/or participates in committee and owner orientations.
* Utilizes technology as applicable to perform job functions and publish communications to the membership.
* Meet with homeowners as required to support the compliance functions.
* Other duties as may from time to time be assigned.
* Provide monthly reports to General Manager regarding compliance status
* Response to homeowner complaints and concerns regarding compliance matters
* Must have reliable transportation and be able to drive throughout the community.
* Follows quality system procedures.


* No supervision at this time.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Have some experience in property management and/or or closely related field.
* Possesses exceptional customer service experience.
* Excellent written and oral communication skills and customer service skills.
* Must be able to handle multiple tasks.
* Must be able to handle deadlines and pressure of the position.
* Must be proficient with Microsoft Office, including Word, Access and Excel at an intermediate level.
* Must have reliable transportation; possess current California driver's license and the current state mandated vehicle insurance.
* Must have the ability to effectively communicate with the Board, vendors and clients, verbally and through written correspondence.
* Must be detail oriented.


Must possess a high school diploma. College degree is preferable.


Proficient in English.


Strong general math skills.


* Must be resourceful and a creative problem solver.
* Must be able to work independently and prioritize daily workload.


Valid California driver's license and state mandated vehicle insurance. CMCA is preferred.


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 25lbs.

Must be able to sit for extended periods of time.

Must have finger dexterity for typing/using a keyboard.

Must be mobile enough to move around during outside events, stand for long periods of time and lift up to 25 pounds.

Talking and hearing occur continuously in the process of communicating with guests, associates, supervisors, vendors, and our clients.


The work environment characteristics are normal office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May require some driving, must have a valid drivers license.

Full time position. Typical schedule, Monday through Friday, 9:00 a.m. - 6:00 p.m., unless otherwise specified. Must be able to work some evenings to attend meetings. Consistent and regular attendance required. Requires driving, must have a valid drivers license.

About Us:

FirstService Residential is North America's foremost property management firm. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. We have expertise working with complex communities with large budgets and numerous amenities. In addition, we manage commercial associations and mixed-use developments, as well as multi-family and investor-owned rental and REO properties for institutional and private equity clients.

We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, apply today or join our community and learn more about FirstService Residential.

To learn more about our company and culture, please visit

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

Keywords: Firstservice Residential, Sacramento , Compliance Coordinator, Other , El Dorado Hills, California

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