Event Staff- Ace of Spades
Company: House of Blues
Location: Sacramento
Posted on: June 25, 2022
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Job Description:
Job Summary:WHO ARE WE?Live Nation Entertainment is the worlds
leading live entertainment company, comprised of global market
leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media
& Sponsorship. Ticketmaster is the global leader in event ticketing
with over 500 million tickets sold annually and more than 12,000
clients worldwide. Live Nation Concerts is the largest provider of
live entertainment in the world promoting more than 40,000 shows
and 100+ festivals annually for nearly 4,000 artists in over 40
countries. These businesses allow Live Nation Media & Sponsorship
to create strategic music marketing programs that connect over
1,000 brands with the 98 million fans that attend Live Nation
Entertainment events each year. For additional information, visit
www.livenationentertainment.com.Live Nations Concerts Division is
where tours are born, artists come to life, and fans get to
experience the rush of live music. From our dozens of
owned/operated Amphitheaters to our Global Touring team, from
Ticketing and Venue Operations to Marketing and Sales... we foster
a fun and upbeat work culture with no shortage of opportunities.
With perks ranging from free concert tickets to dog-friendly
offices, to progressive benefits like student loan reimbursement
and adoption/fertility support... its no wonder we are certified as
a Great Place to Work organization and one of People Magazines 50
Companies that Care. We want everyone to feel like they belong and
can thrive in our community, so we strive to help you achieve your
career and personal goals. Live music is our passion and where we
find our common ground. There has never been a better time to join
Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an
entrepreneurial spirit. Resourceful, innovative, forward thinking
and committed. At Live Nation Entertainment, our people embrace
these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO+ Deliver exemplary customer service to
maintain customer loyalty. Answer inbound calls or in person
inquiries to resolve our customer concerns through analysis to
determine the most effective resolution.+ Adapt to customer needs
ensuring that they are understood, and appropriate action is taken
to meet and exceed their expectations.+ Refer unresolved customer
grievances to designated departments for further investigation+
Solicit sales of new or additional services or products.+ Confer
with customers by telephone or in person to provide information
about products or services, take, or enter orders, cancel accounts,
or obtain details of complaints.+ Keep records of customer
interactions or transaction, recording details of inquiries,
complaints, or comments, as well as action taken.+ Show CARE by
participating in the venue's sustainability program which could
include implementing programs that conserve resources/prevent waste
such as sorting waste and collecting recycling and educating our
fans about our efforts.+ Partner with fellow band members at the
end of show to close the venue- this may include collecting
recyclables from the lawn and/or reserved section, picking up and
properly storing event equipment such as lawn chairs, barricade,
Etc.+ Other tasks as assigned by the Guest Services Manager WHAT
YOU'LL BRING+ High School Diploma or equivalent+ At least 2 years
in Customer Service and communications+ Strong strategic thinking
and creative problem-solving skills+ Excellent verbal, written and
interpersonal communication skills+ Acute sense of judgment, tact
and diplomacy A strong-sense of teamwork and ability to execute
programs+ Excellent verbal and written communication skillsPosition
requires constant walking, climbing stairs, lifting and carrying 50
lbs.+ and occasional sitting If the above description sounds like
you and fits your background, apply today! Applicants for
employment in the US must possess work authorization which does not
require sponsorship by the employer for a visa.EQUAL EMPLOYMENT
OPPORTUNITYWe are passionate and committed to our people and go
beyond the rhetoric of diversity and inclusion. You will be working
in an inclusive environment and be encouraged to bring your whole
self to work. We will do all that we can to help you successfully
balance your work and homelife. As a growing business we will
encourage you to develop your professional and personal
aspirations, enjoy new experiences, and learn from the talented
people you will be working with. Its talent that matters to us and
we encourage applications from people irrespective of their gender,
race, sexual orientation, religion, age, disability status or
caring responsibilities.Live Nation strongly supports equal
employment opportunity for all applicants regardless of age (40 and
over), ancestry, color, religious creed (including religious dress
and grooming practices), family and medical care leave or the
denial of family and medical care leave, mental or physical
disability (including HIV and AIDS), marital status, domestic
partner status, medical condition (including cancer and genetic
characteristics), genetic information, military and veteran status,
political affiliation, national origin (including language use
restrictions), citizenship, race, sex (including pregnancy,
childbirth, breastfeeding and medical conditions related to
pregnancy, childbirth or breastfeeding), gender, gender identity,
and gender expression, sexual orientation, or any other basis
protected by applicable federal, state or local law, rule,
ordinance or regulation. We will consider qualified applicants with
criminal histories in a manner consistent with the requirements of
the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance
Ordinance and the California Fair Chance Act and consistent with
other similar and / or applicable laws in other areas.We also
afford equal employment opportunities to qualified individuals with
a disability. For this reason, Live Nation will make reasonable
accommodations for the known physical or mental limitations of an
otherwise qualified individual with a disability who is an
applicant consistent with its legal obligations to do so, including
reasonable accommodations related to pregnancy in accordance with
applicable local, state and / or federal law. As part of its
commitment to make reasonable accommodations, Live Nation also
wishes to participate in a timely, good faith, interactive process
with a disabled applicant to determine effective reasonable
accommodations, if any, which can be made in response to a request
for accommodations. Applicants are invited to identify reasonable
accommodations that can be made to assist them to perform the
essential functions of the position they seek. Any applicant who
requires an accommodation in order to perform the essential
functions of the job should contact a Human Resources
Representative to request the opportunity to participate in a
timely interactive process. Live Nation will also provide
reasonable religious accommodations on a case by case basis.HIRING
PRACTICESThe preceding job description has been designed to
indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job.Live Nation recruitment policies are designed to place
the most highly qualified persons available in a timely and
efficient manner. Live Nation may pursue all avenues available,
including promotion from within, employee referrals, outside
advertising, employment agencies, internet recruiting, job fairs,
college recruiting and search firms.**Please note that the
compensation information provided is a good faith estimate for this
position only and is provided pursuant to the Colorado Equal Pay
for Equal Work Act and Equal Pay Transparency Rules. It is
estimated based on what a successful Colorado applicant might be
paid. It assumes that the successful candidate will be in Colorado
or perform the position from Colorado. Similar positions located
outside ofColorado will not necessarily receive the same
compensation. Live Nation takes into consideration a candidates
education, training, and experience, as well as the positions work
location, expected quality and quantity of work, required travel
(if any), external market and internal value, including seniority
and merit systems, and internal pay alignment when determining the
salary level for potential new employees. In compliance with the CO
EPEWA, a potential new employees salary history will not be used in
compensation decisions.About UsRecognized three years in a row by
Great Place to Work and named one of People Magazines top 50
Companies that Care, Live Nation Entertainment is the global leader
in live entertainment and ticketing. Our world-class portfolio
reaches all aspects of the live event and ticketing industry, from
ground-breaking software in Ticketmaster, mix of legendary venues
and restaurants in House of Blues, production leaders in Concerts,
exceptional brand partnerships in Media & Sponsorship, and
unparalleled team of artist managers in Artist Nation supported by
diverse professionals in all facets of Corporate operations.We
recognize that our most important assets are our employees, the
rock stars who keep the live experience going. Generous vacation,
healthcare, and retirement benefits are just some of the great
perks we offer to support our global workforce of more than 38,000.
For any stage in your career, our many unique benefit programs are
designed to help you live life to the fullest. We offer student
loan repayment to support recent grads, six months of paid
caregiver leave to support new parents, perks like Roadie Babies
(bring your little ones & a caretaker along with you on work trips)
and Music @ Home (stipend to cultivate your little ones music
interest), and tuition reimbursement to fuel your ongoing
professional development. Plus, working for the world's largest
live event and ticketing company means you'll have access to free
concerts, festivals, sports games, and more through our exclusive
employee ticket concierge.There is no bigger stage for your career.
See what your future looks like at Live Nation Entertainment.
Keywords: House of Blues, Sacramento , Event Staff- Ace of Spades, Other , Sacramento, California
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