Sr. Collector - Onsite ($31/Hour)

Company: Wollborg Michelson Recruiting
Location: Sacramento
Posted on: June 25, 2022

Job Description:

Asset Recovery Specialist

• Onsite, Sacramento, CA
• Pay $30.00-$32.00/HourGENERAL DESCRIPTION:Collaborate with third party collection agency vendors to optimize the recovery of outstanding balances on non-performing asset accounts. Process and monitor third party collection agency requests while ensuring compliance with current regulations, and maintaining adherence to industry's standard best practices as well as the Credit Union's core values.TASKS, DUTIES, FUNCTIONS:1. Assign non-performing asset accounts to third party collection agencies using established criteria.2. Recall non-performing asset accounts from third party collection agencies due to inactivity, litigation and bankruptcy.3. Process suit authorizations, negotiation offers, verifications of debt (VODs), complaints and disputes in a timely manner.4. Assist with the postings of remittances from third party collection agencies.5. Perform research for management and third party collection agencies to assist in the response to complaints, disputes and balance updates.6. Review for accuracy and submit monthly invoices for payment processing.7. Address payment discrepancies with third party collection agencies - send follow-up requests to correct billing.8. Track and report to management the third party collection agency results. Assist management with the analyses - utilize industry knowledge and critical thinking to provide recommendations to enhance third party collection agency performance.9. Participate in monthly vendor compliance and production meetings.10. Conduct periodic reviews of third party collection agency processes and procedures to ensure consistency with the industry's standard best practices, the Credit Union's core values and regulatory compliance.11. Possess a high level of knowledge of the Credit Union's products and services, and areas of specialty in Member Care such as negative shares, repossessions, suits, foreclosures, bankruptcies, reinstatement and redemption, charged-off accounts, and expulsions.12. Maintain a thorough understanding of state, federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws. Monitor the compliance of Credit Union policies and Fair Debt Collection Act Practices.13. Ability to thoroughly review and document accounts with appropriate notation.14. Develop and maintain positive relations with Credit Union members, departments, and branches discussing sensitive personal financial circumstances in a tactful manner.15. Research and respond to inquiries from members and other Credit Union departments and branches on delinquent loans and account problems1. EDUCATION: Successful completion of high school curriculum is required.2. EXPERIENCE: Three or more years performing collection dutiesApply today to join a growing and exciting organization!Wollborg Michelson Recruiting does require all applicants to be able to provide proof that they are fully vaccinated from COVID prior to their start date, unless otherwise prohibited by law.Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one's employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one's right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.

Keywords: Wollborg Michelson Recruiting, Sacramento , Sr. Collector - Onsite ($31/Hour), Other , Sacramento, California