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Counter Sales

Location: Sacramento
Posted on: June 25, 2022

Job Description:

Description:SUMMARYAssists customers in person and over the phone with parts and repair questions by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may beassigned.Positively represents Betts to all customers, vendors associates and other contacts in a respectful and professional manner.Answers customer questions in person or over the phone regarding parts availability and price.Identifies parts on vehicle or trailers to be repaired or replaced either at counter, or undercarriage of vehicle or trailer.Pulls parts stock to fill orders for customers.Quotes prices and credit terms and prepares invoices for orders obtained.Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules as well as stock on hand.Advises customer of additional items available as a method of increasing sales volume.Overcomes technical and business objections of prospective customers.Completes applications for customer credit as necessary.Tracks stock levels and assists with ordering additional product as necessary.Builds and maintains customers relationships.Enters new customer data and other sales data for current customers into computer database.Works with outside sales representatives to keep account activities and literature up to date.Investigates and resolves customer problems with deliveries.Locate and order parts as necessary to meet the needs of our customer.Actively participate in the daily operation of the branch by demonstration a team player attitude while maintaining a safe work environment.Other duties as assigned by supervisor. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEBachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.MATHEMATICAL SKILLSAbility to calculate figures and amounts such as discounts, interest, sales tax and commissions. Ability to apply concepts of basic algebra and geometry.REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.CERTIFICATES, LICENSES, REGISTRATIONSValid Drivers License may be required; forklift certification preferred.PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 75 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to movingmechanical parts; high, precarious places; fumes or airborne particles; and outside weather conditions. The noise level in the work environment is usually moderate.Requirements:


Job Industries
  • Customer Service

Keywords: BETTS COMPANY, Sacramento , Counter Sales, Other , Sacramento, California

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