Community Builder Resident Services Coordinator - Vietnamese or Cantonese Speaker x
Company: Mutual Housing California
Location: Sacramento
Posted on: May 16, 2022
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Job Description:
Community Builder Resident Services Provider
Full Time Non-Exempt Position
Pay Range: $19.25 to $22.11 per hour (Equivalent Annual Salary
Range: $40,000 - $46,000 per year)
Who We Are
Mutual Housing California was created in 1988 to catalyze
revitalization of low-income communities by strengthening
neighborhood assets-both through housing and resident involvement.
The organization formed as a partnership of neighborhood residents,
business representatives, housing advocates, and local
government.
For more than 30 years, Mutual Housing California has developed,
operated and advocated for sustainable housing that builds strong
communities through resident participation and leadership
development. Currently, more than 3,000 residents live in over one
thousand apartments and townhomes operated by our organization. Our
residents describe our properties as safe, clean,
community-oriented, and inclusive. Over the past few years we have
expanded our geographic service area, moved into green property
development, and increased our portfolio of affordable housing.
At the heart of our work is a desire to build resident-led and
resident-directed communities. Our unique commitment to resident
leadership is best embodied by our dynamic community development
team. This group of full-time employees is embedded in our
communities and works hand-in-hand with our residents to grow their
individual leadership and engage the entire resident
population.
To support these exciting efforts, we are seeking a passionate
individual to join our team as a community builder.
Our Culture
We are an organization of diverse and collaborative individuals,
driven to do our best work together to create stronger, more stable
communities for all. Our work is challenging and fast-paced, but we
are flexible and use each other purposefully. We care about the
success of the organization, as well as the livelihood of our
colleagues, and we truly believe in and support work-life balance;
an enriching personal life energizes your work.
We don't let issues lie; we are good listeners, direct
communicators, and value open dialogue. We don't shy away from
engaging in productive conflict which helps us improve and better
meet the needs of our communities. We are a learning organization,
and therefore, expect you to think critically about your work and
the work of the organization. If you are creative and want to be
innovative in your work, there is room for you in this organization
to contribute and test your ideas. Finally, we trust you. People in
our organization are empowered to create their best work
environment.
Your Role
Each member of the community building team is responsible for
working with 2-3 housing communities. Within the communities you
are assigned to, you will have the following responsibilities:
1) You will build relationships with residents and partners. The
community builder is the connective tissue within each housing
community. You will be responsible for connecting with residents on
a one-to-one basis and in group settings to better understand and
support their needs and dreams. Building trust with residents will
be critical as you will be charged with facilitating their
leadership and strategically deploying it to strengthen the
community. You will also be responsible for building relationships
with Mutual Housing community partners (schools, nonprofits, other
civic leaders, etc.) so that you can nimbly operate within the
housing community's ecosystem.
Within this area, sample tasks include, but are not limited to:
--- Meeting with residents one-to-one to understand them and help
connect them with leadership opportunities;
--- Creating and implementing orientation procedures to welcome new
residents into the community; and
--- Connecting residents and communities with one another who share
similar passions and can learn from one another and collaborate on
projects.
2) You will help residents navigate systems to connect them with
resources. Each resident is unique and can benefit from an array of
government services and community programs. You will be responsible
for helping individual residents and groups of residents better
understand the opportunities available to them and access
appropriate opportunities. You will work in conjunction with the
Community Building Manager, programs and community organizing staff
to ensure that residents have access to and are utilizing community
resources.
Within this area, sample tasks include, but are not limited to:
--- Supporting residents in developing programs for themselves and
peer residents;
--- Working with Mutual Housing programs staff and community based
organizations to coordinate on-site programs;
--- Working with Mutual Housing's social work interns to refer
individual residents to particular services that can meet their
needs; and
--- Helping resident members understand systems and how they affect
their communities and families.
3) You will develop resident leadership skills. Residing at a
Mutual Housing community should be an opportunity for personal,
professional, and communal advancement. As the community builder,
you will be responsible for creating and maintaining an environment
where residents can expand their opportunities and those of the
greater community.
Within this area, sample tasks include, but are not limited to:
--- Collaborating with resident leaders to maintain a resident
council and Resident Impact Committee to discuss issues of
importance to the community;
--- Investing in community-wide volunteers;
--- Helping residents identify and deploy their skills and talents
to benefit their community;
--- Facilitating formal and informal leadership training to prepare
residents to support their community; and
--- Working with community organizers and programs staff to provide
opportunities for leadership development in their communities.
4) You will work together with residents to create Mutual Housing
communities where people feel safe, respected, connected and where
they also feel like they belong.
Within this area, sample tasks include, but are not limited to:
--- Working with residents to plan and implement social events for
the entire community;
--- Maintaining regular communication with the on-site property
manager;
--- Creating opportunities for residents to come together in
affinity groups such as elders, parents, teens, veterans;
--- Working with residents to plan and implement activities and
events that support multi-national, multi-generational, and
multi-cultural connections; and
--- Working with residents to create safe spaces for the community
to hold hard conversations about diversity, inclusion and social
justice.Q U A L I F I C A T I O N S
The ideal candidate has the following strengths:
Organization: You are able to manage multiple activities at one
time and can quickly assess and prioritize what is needed to
complete a given task. You are a systems thinker and structure your
work in a way that maximizes efficiency and thoroughness. You are
good about returning phone calls and emails, meet deadlines, and
don't let things slip through the cracks.
Resourceful: You are able to navigate resource constraints by being
smart and creative. You approach the world optimistically, seeing
challenges as opportunities. You build and maintain friendships and
professional relationships, aren't shy about asking for favors, and
will try just about anything to solve a problem.
Communication: You are an exceptionally clear verbal communicator.
You are a good listener, intuitive, and understand the needs of
others. You excel as a motivator and can lead others to places that
they did not even know they wanted to or could go.
Interpersonal ability: You are personable and able to build
relationships with a diverse set of residents, peers, and external
partners. You enjoy spending time with others, are comfortable in
an array of environments, and work well one-to-one and in group
settings. You are able to deftly switch between being a friend,
teacher, and follower. You embrace critical questions and engage in
respectful dialogue. You are patient, honest, and possess a healthy
drive to create progress.
Preferred qualifications
--- You have demonstrated (formal or informal) experience leading
and teaching others, building consensus within groups, and moving
groups toward action.
--- You understand affordable housing community and community
resources.
--- You have the ability to work in a team environment including
multicultural settings.
--- You have a commitment to the principles, policies, and
protocols of community building and engagement.
--- You have project and event management experience and are
comfortable developing ideas and seeing them through to
fruition.
--- You have experience and/or are confident in your ability to
capture and report data and supervise volunteers and/or
interns.
--- You have a commitment to exceptional communication with
residents, other staff and your supervisor.
--- You have a BA in a relevant aspect of the position, and have an
understanding of the affordable housing community.
--- You have a second language fluency in Vietnamese or
Cantonese.
PM20PI177486373
Keywords: Mutual Housing California, Sacramento , Community Builder Resident Services Coordinator - Vietnamese or Cantonese Speaker x, Other , Sacramento, California
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