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Mgr -Fin Investigations

Company: Golden 1 Credit Union
Location: Sacramento
Posted on: January 15, 2022

Job Description:

JOB TITLE:-- -Manager - Financial InvestigationsDEPARTMENT:-- -Financial InvestigationsSTATUS:-- -ExemptJOB CODE:-- -6303GENERAL DESCRIPTION:Responsible for the daily supervision and oversight of the department staff. Meet or exceed the objectives set for identifying, reducing and resolving fraudulent activity that involves the credit union. Assist in the coordination of all Fraud and AML ("FRAML"-- -) activities institution wide including, exam management, implementation of/assistance with risk assessments, and development of targeted training. Continuously develop preventative measures to identify and reduce the overall financial impact of FRAML activity. Develop highly skilled staff to effectively protect the assets of the credit union. Assess varied situations for associated risk to implement proper resolutions based upon current risk tolerances. Participate in cross functional relationships within the credit union in order to provide optimum internal support. Act as a FinCEN 314(b) contact for the credit union.TASKS, DUTIES, FUNCTIONS:Maintain ongoing Subject Matter Expertise regarding Fraud, AML/BSA and OFAC regulations and economic sanctions.Actively strive to identify and implement continuous process improvements to increase efficiencies, reduce cost and minimize risk while ensuring minimal member impact and continued compliance with regulationsHave thorough understanding of fraud-related data and create reports for comprehensive analysis while providing high quality reporting to management. Identify market trends and develop deterrence strategies to mitigate fraud loss.-- -Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including OFAC Sanctions, Executive Orders, FACTA, Reg. CC, Reg. E, UCC, Check 21, Bank Secrecy Act, Anti-Money Laundering laws, Visa and other card related regulations appropriate to the position.Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision and core values.-- -Contribute to short and long-term organizational planning and strategy as a member of the management team.Uses quality monitoring report/data management to compile and track performance at department and individual level.-- - Perform staff reviews in accordance with credit union schedules.Develop policies and procedures to ensure the organization complies with federal, state and local laws and regulations while increasing fraud management.Build and maintain strong relationship with all internal departments, other financial institutions, law enforcement and vendors.Participate in projects, training and educational sessions related to department functions or as determined by management.Responsible for handling escalations, exception items and resolving complex issues.Complete all financial industry registration and compliance requirements, including but not limited to the Bank Secrecy Act; adhere to credit union policies and procedures and conduct business in an ethical manner.-- - Project positive, professional image consistent with that of the credit union.Perform other duties as assigned.PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:Effective oral and written communication skills required to interpret, resolve, and document fraud management and related issues, train and evaluate staff, and perform other related tasks.Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.ORGANIZATIONAL CONTACTS & RELATIONSHIPS:INTERNAL:-- -All levels of staff within business units and departments as needed.EXTERNAL:-- -Federal, state, and local law enforcement, vendors and business partners, and industry peers as needed.QUALIFICATIONS:EDUCATION:-- -Bachelor's degree in Criminal Justice or related field preferred. Additional work experience may be considered in lieu of a 4 year degree.EXPERIENCE:-- -7 years or more of Regulatory and/or Compliance, Credit Union/Banking, Fraud Investigations, or equivalent experience within the financial services industry. Applicable law enforcement experience may be substituted for financial institution experience as long as law enforcement experience entailed financial investigations or investigations related to anti-money laundering (AML).5 years of more leadership experience directly managing a team of 5 or more within a professional environment.KNOWLEDGE/SKILLS:-- -Appropriate subject matter expertise, comprehensive understanding of credit union products, and understanding of compliance with all Federal Regulations i.e. Bank Secrecy Act (Suspicious Activity Report - SAR filing), Uniform Commercial Code (UCC), Reg CC, Reg E, credit card and other applicable regulations.Advanced knowledge of the fraud, anti-money laundering, dispute processes and suspicious activity investigations techniques. Strong attention to detail in investigating files with an emphasis on timelines and recovery.-- -Excellent leadership style with strong motivational skills and career development emphasis.Advanced organizational skills, including the ability to prioritize daily activities and multi-task to complete high priority and time sensitive assignments and processes simultaneously.Strong attention to detail in working and investigating files with emphasis on deadlines.Ability to effectively communicate with internal and external contacts.-- - Ability to work effectively and collaboratively within the department, with business unit owners, and others outside of the credit union.Strong sense of ethics and professionalism.Positive and enthusiastic personality with the ability to handle sensitive member situations in a caring/considerate manner.Knowledge to operate facsimile machine, ten key, microfiche, electronic banking equipment; basic PC knowledge of Windows environment, and office filing logic.Must be self-motivated and capable of exercising sound judgement, working both independently as well as in a team environment.PHYSICAL REQUIREMENTS:Prolonged sitting throughout the workday with occasional mobility required.Corrected vision within the normal range.Hearing within normal range. A device to enhance hearing will be provided if needed.Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.Occasionally long work hours may be required to accomplish tasks.Minimal travel throughout the United States to increase knowledge and skills in fraud management area by car or public conveyance. Minimal travel locally by car or public conveyance to resolve fraud management issues and attend meetings.Carry and respond to mobile phone seven days a week. May need to diagnose fraud management issues remotely and occasionally may need to travel to site to assist, advice, or correct fraud management issues either by car or public conveyance.LICENSES/CERTIFICATIONS:Two or more of the following certifications (prompt pursuit of or equivalent) required; Professional Certified Investigator (PCI), Certified Fraud Investigator (CFI), Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Bank Secrecy Act Compliance Specialist (BSACS), Credit Union Compliance Expert (CUCE), or CA POST Basic, Intermediate or Advanced (law enforcement specific) within 12 months of hire or taking position.-- --- -

Keywords: Golden 1 Credit Union, Sacramento , Mgr -Fin Investigations, Other , Sacramento, California

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