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Admissions Representative Part-Time

Company: Sierra Health and Wellness Centers
Location: Sacramento
Posted on: January 15, 2022

Job Description:

Job descriptionEditSierra Health and Wellness Centers is looking for an amazing team member to join our amazing team! If you are passionate about helping people, dedicated to patient care and go out of your way to create a good patient experience, please keep reading! All Admissions health care representatives are encouraged to apply.Description: The role of the Admissions Representative is to assist with all admissions activities across all programs and levels of care. The Admissions Representative I will serve as the initial point of contact for potential clients and referring parties of the facility, provide excellent customer service to both clients and referring parties, enter all information into databases, and work closely with staff in facility programs to ensure that the referral has most potential for success.Duties and Responsibilities: Establish and maintain trusting and professional relationships with referring parties. Enter client data into facility client databases; maintain accurate databases of patients as they are admitted, discharged, transferred, or moved to other levels of care. Engage with referring parties in a professional and collaborative manner to understand referring parties needs, being aware that many referring parties call to transfer clients to other programs or seek additional help for clients in need of multiple services. Be fully aware of all facility programs, their eligibility requirements, competencies, and strengths. Track referrals daily and provide weekly and monthly updates to department director. Conduct wellness checks for clients at 30/60/90-day anniversaries of completion. Accurately processes patient payments and notifies billing office of payments to ensure proper account credit. Complete the full life cycle of the admissions process, including: pre-screening, financial arrangements, and following up with clients. Participate in training and development programs. Performs other duties and tasks as required.Required Skills: Knowledge of industry standards Basic knowledge of PC software programs, particularly Microsoft Word and Excel is preferred. Written and oral communication skills; must be able to concentrate on work amid distractions such as noise, conversations and foot traffic Must maintain self-control in volatile or hostile situations such as when verbally or physically confronted in an aggressive manner Must possess a reading and writing level that provides for clear expression and/or understanding of assignments related to job description. Ability to represent the program well in interactions both inside and outside the facilityEducation and minimum qualification: Prior experience working in admissions, preferably in the field of chemical dependency and/or behavioral health is preferred. Experience in social work, counseling, psychology, or related field is preferred. One year experience working with adults with alcohol and substance abuse patients is preferred. GED or High School Diploma required. Bachelors degree preferred. Health and Wellness Centers is an equal opportunity employer. PM21Powered by JazzHRPI160598482

Keywords: Sierra Health and Wellness Centers, Sacramento , Admissions Representative Part-Time, Other , Sacramento, California

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