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Talent Advisor, Senior

Company: Blue Shield of California
Location: El Dorado Hills
Posted on: June 10, 2021

Job Description:

Job Summary

The role will act as the senior level Talent Acquisition advisor supporting recruitment for the Customer Experience function. The candidate will possess both the knowledge & ability to execute on full cycle recruitment experience with proven experience in hiring for high volume roles. The Talent Advisor will be a strong partner to the hiring leaders by helping to attract & recruit top talent to staff our Call Centers, while driving continuous improvements that enhance the efficiency of hiring and the experience of the candidates. The Talent Advisor will execute on the hiring plan while simultaneously working in partnership cross-functionally to design & build a robust program for Member Services.


  • Lead and manage the recruiting process in the identification, assessment and nurturing of external and internal talent using creative, proactive, cutting edge recruitment methods.
  • Develop relationships and elicit clear requirements for positions across several areas of a business unit/Talent Acquisition functional areas.
  • Fully understand job requirements/needs for open positions; fully understands the Talent Acquisition Department/group/unit operations in which the position is being filled and counsels hiring managers and others on hiring procedures.
  • Provides any needed coaching on interviewing techniques. Develops a recruiting strategy, including appropriate media and advertising, for each assigned open position.
  • Source or directs sourcing efforts to develop a pool of qualified applicants/candidates for each assigned open position. Comprehensive sourcing strategy development and oversight of execution.
  • Ensures all appropriate documentation is maintained in employee file through hiring process.
  • Ensures compliance with all applicable Federal and State laws and regulations regarding hiring and initial employment.
  • Maintains and gains knowledge and expertise in staffing/recruiting best practices, wage and salary laws, employee benefits, and general human resources practices.
  • Maintains information and provides reports as required that identify key staffing/recruiting metrics.
  • Works collaboratively with other areas of HR to ensure that broad HR policies and practices are in alignment with Blue Shield of California mission and objectives.
  • Other duties as assigned.

Knowledge and Experience

  • Typically, requires a college degree or equivalent experience and minimum 5 years of prior relevant experience.
  • Typically, requires advanced knowledge of Talent Acquisition obtained through advanced education combined with experience. May have practical knowledge of project management.
  • Must possess extensive experience in managing expectations and relationships with internal business clients.
  • Demonstrates ability to executive hiring plans and adapt to strategic changes.
  • A high degree of strategic mindset is required.
  • Extensive experience with sourcing, screening resumes, and conducting telephone screens for designated hard to fill positions is required.
  • Experience working with applicant tracking systems and the MS Office Suite is required.
  • Experience working with Taleo is preferred.
  • Experience leveraging both candidate and employee referrals for current and future positions.
  • Experience using internet resources including but not limited to: resume databases, recruiting and search techniques such as LinkedIn, user group lists, and industry-specific online professional networks, advanced Boolean searches, blogs, and job boards is highly preferred.
  • Excellent task management, resource management and interpersonal skills to support time-critical staffing needs.
  • Possess excellent interpersonal, organizational and communication skills, positive attitude, and high level of initiative.
  • Must be results-oriented and have the drive to win.
  • Works with a high sense of urgency, ability to remain flexible within a highly dynamic changing environment and still deliver on deadlines.
  • Experience within a fast-paced corporate environment is required. Experience recruiting within an agency is preferred.
  • Works well with ambiguity.
  • Demonstrates high level of self-sufficiency and resourcefulness.
  • The ideal candidate will be highly motivated, self-directed and a quick learner.

Additional Information

  • About Company: At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for - LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in - Join us!
  • Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

  • EEO Footer: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
  • Requisition ID: 21001U3
  • Posting Date: May 27, 2021
  • Schedule: Full-time

Keywords: Blue Shield of California, Sacramento , Talent Advisor, Senior, Other , El Dorado Hills, California

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