Coordinator or Member Experience
Company: University Enterprises, Inc.
Location: Sacramento
Posted on: April 9, 2021
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Job Description:
University Enterprises, Inc. (UEI) is seeking a Coordinator of
Member Experience for The WELL at Sacramento State and the
University Union Operation of CSUS (Union WELL Inc.) Union Well
Inc. is an auxiliary of California State University, Sacramento and
is a California 501(c)3 not-for-profit corporation. The corporation
consists of the facility operations and programs of two buildings:
The WELL (Recreation & Wellness Center) and The University Union.
The WELL, totaling approximately 150,000 square feet, houses three
fitness studios, a cardio suite, two fitness floors, a
multi-activity court, four basketball courts, a rock climbing wall,
four racquetball courts, an indoor running track, locker rooms, and
conference center. The WELL is also home to Student Health and
Counseling Services. The University Union facility, totaling
approximately 220,000 square feet, currently houses food service
operations, retail operations, multiple meeting and conference
spaces, Associated Students, Inc., Student Organizations and
Leadership offices, Women's Resource Center, PRIDE Center, KSSU
Student Radio, Public Information Desk, Games Room, Union Gallery,
Terminal Lounge (music/video digital media), Student Computer
Lounge, Meditation Room, computer and printer workstations
throughout the building, a University Police Service Center, and
various open lounge spaces. The facilities provide services to over
31,000 students, as well as faculty and staff on campus. Visit The
WELL and Union WELL Inc. websites to learn more.
UEI offers an excellent benefits package which includes:
Apply online by Friday, April 16, 2021.
Pay Rate: $3,453- $4,834 per month
Position Overview:The Coordinator of Member Experience is
responsible for the coordination of member on-boarding processes
and facilitating an engaged membership population. This includes
coordination of member education, activations, program sales, and
fostering a progressively positive experience for all WELL members
and guests. They will oversee all member experience personnel who
provide for and engage all guests with information and
opportunities related to campus recreation programs and services,
building tours, and information regarding the campus. They will
also be responsible for maintaining effective facility access
control, managing goals related to membership and program
participation; daily information exchanges; business transactions;
and will assist with the development and implementation of policies
and risk management procedures. In addition, the position will
assist with the creation and management of the strategic plan and
budget for all operations within related areas of management
including membership and customer service; monitoring expenses; and
working with all WELL full-time staff, and student staff to promote
a positive membership experience and ensure the integrity of
facility access.
Duties & Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
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Keywords: University Enterprises, Inc., Sacramento , Coordinator or Member Experience, Other , Sacramento, California
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