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Taxpayer Advocate Bureau Chief

Company: State of California
Location: Sacramento
Posted on: April 8, 2021

Job Description:

Employment Development Department JC-245931 - Taxpayer Advocate Bureau Chief
TAX ADMINISTRATOR III, EMPLOYMENT DEVELOPMENT DEPARTMENT Final Filing Date: 4/12/2021 Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off The Tax Branch is looking for a forward-thinking, compassionate, detail-orientated leader to join the Tax Support Division's Senior Management Team as the Taxpayer Advocate Bureau Chief. This position plays a vital role in the Tax Branch's partnership with the employer community. Working through subordinate managers, the Bureau Chief plans and directs the activities of the following teams:

  • The Office of Taxpayer Rights Advocate, which includes the Taxpayer Advocate Office, Settlements Group, and Publications and Marketing Services Group.
  • Management Analysis and Projects Section, which includes the Legislative Analysis Group, Project Management Group, Tax Branch Reporting Group, and Tax Information Security Office. We encourage you to review the position statement to familiarize yourself with the position. You will find additional information about the job in the Duty Statement . Working Conditions Travel may be required for meetings or trainings. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
    • TAX ADMINISTRATOR III, EMPLOYMENT DEVELOPMENT DEPARTMENT TAX ADMINISTRATOR III, EMPLOYMENT DEVELOPMENT DEPARTMENT $8,741.00 - $10,422.00 # of Positions: 1 Work Location: Job Type: Permanent, Full Time Work Shift: 8:00am - 5:00pm Work Week: Monday - Friday Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations.--For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State.--In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks.--Working at EDD presents many opportunities.--If you strive to make a difference, we invite you to seek a career with EDD. It is strongly encouraged to apply through your CalCareer Account at Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below and ensure the following:
      • Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678.
      • Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on the first page of your State Examination/Employment Application STD Form 678.
      • Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678.--This page is for examination use only.
      • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/12/2021 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

        Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
        Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to: Employment Development Department Attn: Job Control # 245931 Human Resource Services Division, MIC 54 PO Box 826880 Sacramento , CA 94280-0001 Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at: Employment Development Department Attn: Job Control # 245931 EDD/Human Resource Services Division (6th floor solar) 722 Capitol Mall Sacramento , CA 95814 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
        • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
        • Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.
          Please see "Statement of Qualifications Requirements" section for more information--about the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
          • Knowledge of the Tax Support Division's Strategic Plan.
          • Ability to create and maintain an effective working relationship with management, supervisors, and staff; and knowledge of the policies and procedures of the Tax Branch.
          • Strong communicate skills, both verbally and in writing.
          • Strong facilitation skills to work towards collaboration and alliance with others for the organization.
          • Ability to influence others towards goals by building consensus, gaining buy-in and support from internal and external customers.
          • Strong interpersonal skills, demonstrated by interest and concern for others, treating others with dignity and respect, providing timely and accurate feedback, and holding others accountable for their actions.
          • Ability to make difficult decisions and the willingness to accept and deal with the intended and/or unintended consequences.
          • Model the way in characteristics of integrity, initiative, dependability, professional judgment, and adaptability.
          • Exhibit a strong sense of urgency to resolve problems, manage conflict, accomplish work items, and accomplish effective results.
          • Strong ability to foster a positive work environment by encouraging continuous learning and growth and recognizing individual accomplishments to achieve optimal performance. General State Employment Benefits and ProtectionsClick here to view more information about the outstanding benefits offered to State employees. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: Hiring Unit Contact:
            Linda Effron
            (916) 653-3315
   Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact:
            EEO Officer
            (916) 654-8434
   California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualification Requirement A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter.-- Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ--may not receive further consideration and--may be excluded from the hiring process.
            It should be typed and be no more than two pages in length, 12 point font, single spaced and must describe the candidate's knowledge, skills, and abilities as it relates to the duties and responsibilities of this Tax Administrator III position. Your SOQ will be considered the first phase of the hiring process for this position. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without a SOQ or a SOQ that does not include a response to the specific instructions may be excluded from the hiring process.
            The position(s) may require an applicant to pass a background investigation. The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. During the background investigation, the Employment Development Department (EDD) may review information to verify your compliance with EDD benefit programs. EDD benefit programs include payments issued to individuals for Unemployment Insurance, Disability Insurance, and Paid Family Leave.--Non-compliance represents overpayments that were issued by the EDD to individuals due to inaccurate and/or fraudulent information provided by the individual.--Any failure to comply with EDD benefit programs may prevent you from being hired at the EDD. ADDITIONAL DEPARTMENT INFORMATION: The Employment Development Department may require a new probation in accordance with applicable probationary period rules. The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Keywords: State of California, Sacramento , Taxpayer Advocate Bureau Chief, Other , Sacramento, California

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