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Pega Lead System Architect, Enterprise

Company: Blue Shield of California
Location: El Dorado Hills
Posted on: February 24, 2021

Job Description:

At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for - LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in - Join us!Does using your technology skills in innovative ways while working closing with the business to transform healthcare excite you? Then we have an opportunity for you to be part of a growing and dynamic team within the Business Process Enablement Center of Excellence (CoE).You will be part of a team with deep expertise in Pega technology and responsible for growing and supporting the end to end automation capabilities in the enterprise. We enable and implement solutions spanning from front office to back office using omni-channel, low code configurations and robotic capabilities of Pega Infinity and other existing technologies.You will work closely with the business and IT Product Owners to understand and influence product roadmaps, work with Enterprise Architecture to define new capabilities, with Business Enablement team to put together Proof of Concept and technology demos, with Config Leads to design applications and with other IT partners to build the operational strategy. You will also work closely with CoE leadership to define enterprise standards and best practices for reusability, scalability and avoidance of technical debt of the Pega platform.Responsibilities:* Leads the implementation and delivery of multiple solutions built on Pega Infinity Platform, Pega Foundation for Healthcare, Pega Robotics and other Pega application frameworks* Working knowledge of Situational layer cake, inheritance, ruleset stack, ECS and design patterns* Working knowledge of omni-channel technologies like email bot, chatbot, co-browse, DX API* Working knowledge of LiveData and connectors* Working knowledge of performance profiling, tracing and impacts on performance and scalability* Leads design reviews, code reviews, code standards and--guardrail governance of Pega applications* Leads the implementation of the end-to-end business solution, including all areas of configuration and any applicable IT interfaces, extracts or extensions. Able to make most complex decisions related to quality and design requirements per established standards or processes with little to no direction.* Leads cross-functional work teams and apply professional expertise and analytical skills to define and implement recommendations and improve overall processes.* Oversee configuration projects and solutions and ensure the delivery of integrated end to end business solutions.* Provides support to multiple functional/technical areas to define potential solutions to business problems.* Conduct full analysis of business requirements and, processes to recommend efficiencies through configuration approaches.* Accountable for complex configuration and overall testing of the most complex system and configuration elements and produces test script documents to support testing outcomes.* Strong leadership skills with an ability to develop and mentor more junior team members. Able to instruct and guide lower level application professionals and provide guidance and review of their configuration deliverables.* Act as a lead in the analysis of business level requirements to translate into application configuration with limited or no supervision.* Development of the most complex configuration methodology to support solution selection and develops documented solutions and processes using appropriate documentation protocols. Ensures traceability of configuration solutions back to performance goals and metrics.* Continually evaluates and analyzes complex systems applications and business processes cross-functionally; analyze system business impacts and risks; makes recommendations for improvements and modifications to ensure optimum functioning of implemented systems.* Superior knowledge and understanding of the business functions and processes* Provide day-to-day configuration guidance to requirements gathering sessions, while gaining deep functional/business operations knowledge, application configuration, information management, and operational support.* Innovative thinker who utilizes analytical skills to conceptualize and envision the impact of change. Act as the lead liaison between IT and business areas in support of extensions and application service pack upgrades.* Other duties as assigned.?Qualifications:* Masters or Bachelor's degree in Health Care Management, Computer Science, or a related discipline. An equivalent combination of education and work experience may be taken into consideration in lieu of a degree.* Must be a Pega Certified Lead System Architect* At least three (3) years as LSA on projects through design, development and implementation* Worked as LSA for at least two (2) projects* 6 -8+ years of experience working on Pega applications such as PRPC / Infinity platform, Pega Foundation for Healthcare and other Pega healthcare applications* 8+ years of experience in a configuration analyst role, configuring health plan business applications* 10+ years performing complex business analysis &/or technology healthcare operations* Highly proficiency in Microsoft Office applications including Word, Excel, Access, Outlook, Project, PowerPoint and Visio.* Experience with query building using SQL, MS Access, and/or other technical analysis tools.* Strong technical and mathematical aptitudes.* Proven experience operating in a lead capacity organizing project and work flow* Highest degree of expertise in configuration of business rules.

Keywords: Blue Shield of California, Sacramento , Pega Lead System Architect, Enterprise, Other , El Dorado Hills, California

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