Forklift Mechanic - Greater Sacramento Area
Company: TMHNC (Toyota Material Handling Northern Californi
Location: Sacramento
Posted on: January 14, 2021
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Job Description:
Description: JOB OVERVIEW:Toyota Material Handling Solutions
Northern California (TMHNC) is a second generation family owned
business that provides Dock-to-Dock Material Handling Solutions.
Once you join the team, you'll feel like part of the family too!
Meet our founder and executive team and read more about our history
.We have employees who work throughout our Northern California
territory and/or out of one of our four dealership locations. You
can visit any of these locations to view our new, used and rental
inventory, purchase parts, meet our Toyota trained and certified
technicians and many other amazing associates that are dedicated to
taking care of our customers. Learn more about our products,
solutions and service here,Our company mission is "To be a
sustainable, adaptable and innovative equipment and service
provider by always creating the best possible experience for our
customers, suppliers and associates." To achieve this, we measure
ourselves against how we live our values everyday: Communication,
Transparency, Accountability, Training & Development and
Follow-Through. You can also visit our instagram feed to see what
#tmhnclife is all about.At the direction of the Service Advisor,
performs the diagnoses and repair of mechanical, electronic,
gas/diesel and hydraulic material handling equipment while ensuring
all repairs address the problem and not the symptom. Upon
performance of customer repairs, the Technician is responsible for
identifying additional items in need of repair including but not
limited to safety and mechanical items. These additional repairs
are to be clearly documented on the work order as well as
communicated directly to the customer with the goal of gaining
approval to go forward with them before he/she leaves the job
site.With the minimum goal of eight (8) hours, the Technician keeps
track of his/her time throughout the day to ensure all is billed
accordingly. The Technician is sure to communicate in advance to
his/her Service Advisor any occasions where lost and/or overtime
may be incurred. Throughout the day, the Technician checks in and
out of each job with the Service Advisor and keeps them in the loop
as to the progress of each.KEY RESPONSIBILITIES:* Test equipment
after repair or assembly to ensure proper performance and
compliance with manufacturers' specifications* Diagnose and repair
of mechanical, electronic, gas/diesel and hydraulic systems*
Troubleshoot, repair and maintain equipment including but not
limited to Industrial Forklifts, Aerial equipment, industrial
cleaning equipment and utility vehicles/ golf cars* Ensures regular
use of personal protective equipment in the performance of each
job* Performs machine diagnostics, machine inspections and lists
and quotes needed repairs on to the work order* Checks and reviews
work order for clarity and detail prior to presenting to the
customer for signature* Order Parts from parts team for jobs as
needed. Ensures explanation of needed parts are detailed, clear and
include details including necessary measurements, material types,
serial/part numbers, etc* Returns warranty parts within 48hrs of
warranty repair. Ensures parts are tagged and labeled for accurate
identification* Quotes parts to Customer if under $500.00* Tracks
parts inventory in service vehicle. Re-orders parts as needed to
keep vehicle stocked at all times.* Notifies customer to "Red Tag"
equipment if it is not safe to use. Advises Customer of the safety
issue(s) and entering it on the RO and have the customer sign the
RO as acknowledgement that they are aware of safety issue(s).
Notify Dispatch and Supervisor of the issue* Keeps van inside and
outside clean, neat and serviceable at all times. Be proactive on
maintenance item including cracked windshields, worn tires, brakes,
etc* Technicians are expected to keep themselves updated on current
Toyota product(s) via THMU On-line training and any other
information/materials provided* Attends all regularly scheduled
service and safety meetings* Drives in accordance with established
DMV and TMH driving rules and regulations and is a courteous
driver* Follows environmental and safety regulations, report any
potential hazards that may cause injury your supervisor
immediately* Follows written policies and procedures in the TMHNC
IIPP Program* Willing to accept other duties, responsibilities
and/or special projects as directed by management. Requirements:
QUALIFICATIONS & SKILLS:Required* 7+ years of experience as a
Forklift Mechanic/Technician* High School diploma or equivalent*
Excellent written and verbal English communication skills* Ability
to drive a motor vehicle and other industrial equipment is
necessary to travel to customer site(s) and test equipment*
Requires excellent judgment, organizational and analytical skills*
Ability to work under pressure, handle changing priorities, take
general directions and to be self-directed with good business
judgments* Basic knowledge of computer and ability to keyboard/type
information into database* Forklift Certified* Clear Drug screen
and DMV reportDesired* ASE certifications* Master Certified
Technician* Technical school certificate of completionPHYSICAL
REQUIREMENTS:Sitting/Standing/Walking* Approximately 80% is spent
bending, squatting, standing or moving about the work area*
Approximately 15% is spent driving forklift trucks and equipment*
Approximately 5% is spent seated at a desk, working on the
telephone or at a computer terminal* Operation of foot controls or
repetitive foot movement required for driving equipment including
forklift and motor vehicle* Ability to lift up to 75 pounds. 100#
with assistance from others or utilizing a lifting
device.Speaking/Hearing* Clear diction, correct grammar and acute
hearing are necessary for effective communication with clients,
vendors, management and associates.* Listening skills makes the
communication effort significant. Active listening requires a
specific skill-set, and the effectiveness with you execute this
skill is essential.Vision* Corrected vision close to 20/20 is
necessary to effectively use screens, read reports, and respond to
inter-company correspondence and e-mails.
Keywords: TMHNC (Toyota Material Handling Northern Californi, Sacramento , Forklift Mechanic - Greater Sacramento Area, Other , Sacramento, California
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