Software Architect
Company: Zoom
Location: San Jose
Posted on: April 2, 2026
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Job Description:
We are seeking a Software Architect who combines deep technical
expertise with broad system understanding. This engineer should be
capable of diving into a wide range of services and identifying
systemic issues across architecture, CI/CD flow, and
containerization environments. This role requires technical
leadership, analytical skill, and cross-team collaboration to drive
reliability, scalability, and modernization. About the Team At
Zoom, we’re building the next generation of Cloud and Colocation
(Colo) infrastructure that powers seamless communication and
collaboration for millions of users worldwide. Responsibilities
Leading deep-dive investigations across diverse services and
environments. Working on real time media systems to web, team chat
and AI to uncover architectural or operational bottlenecks.
Designing and implementing improvements in deployment pipelines,
orchestration frameworks, andCI/CD automation to increase
reliability and release velocity. Working closely with product and
service owners to enhance containerization strategy, improve
resource efficiency, and reduce operational friction. Partnering
with the Meeting DevOps and Cloud Infra teams to modernize hybrid
infrastructures panning colocation data centers, AWS, OCI, and
other cloud providers. Driving system observability, fault
isolation, and resilience engineering, ensuring services meet
strict availability and latency SLAs. Providing technical
mentorship to DevOps engineers and influence best practices in
automation, monitoring, and release engineering. Champion a culture
of data-driven reliability through postmortems, SLIs/ SLO's, and
continuous performance optimization. What we’re looking for 15
years in DevOps, SRE for large-scale, production systems.
successful hands-on background in Linux systems, networking, and
distributed systems. Possess experience operating and design
low-latency, high-throughput backend services at global scale.
Knowledge of media or real-time communication systems (e.g., MMR,
WebRTC). Recognize knowledge of TCP/IP, routing, DNS, load
balancing, and packet capture tools. Familiarity with colocation
data center operations, including hardware provisioning and
troubleshooting. Demonstrate experience with Terraform, Ansible,
Kubernetes, Docker, and modern CI/CD pipelines. successful
problem-solving, debugging, and systems-level design skills Salary
Range or On Target Earnings: Minimum: $146,700.00 Maximum:
$339,300.00 In addition to the base salary and/or OTE listed Zoom
has a Total Direct Compensation philosophy that takes into
consideration; base salary, bonus and equity value. Note: Starting
pay will be based on a number of factors and commensurate with
qualifications & experience. We also have a location based
compensation structure; there may be a different range for
candidates in this and other locations At Zoom, we offer a window
of at least 5 days for you to apply because we believe in giving
you every opportunity. Below is the potential closing date, just in
case you want to mark it on your calendar. We look forward to
receiving your application! Anticipated Position Close Date:
04/02/26 Ways of Working Our structured hybrid approach is centered
around our offices and remote work environments. The work style of
each role, Hybrid, Remote, or In-Person is indicated in the job
description/posting. Benefits As part of our award-winning
workplace culture and commitment to delivering happiness, our
benefits program offers a variety of perks, benefits, and options
to help employees maintain their physical, mental, emotional, and
financial health; support work-life balance; and contribute to
their community in meaningful ways. Click Learn for more
information. About Us Zoomies help people stay connected so they
can get more done together. We set out to build the best
collaboration platform for the enterprise, and today help people
communicate better with products like Zoom Contact Center, Zoom
Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re
problem-solvers, working at a fast pace to design solutions with
our customers and users in mind. Find room to grow with
opportunities to stretch your skills and advance your career in a
collaborative, growth-focused environment. Our Commitment? At Zoom,
we believe great work happens when people feel supported and
empowered. We’re committed to fair hiring practices that ensure
every candidate is evaluated based on skills, experience, and
potential. If you require an accommodation during the hiring
process, let us know—we’re here to support you at every step. If
you need assistance navigating the interview process due to a
medical disability, please submit an Accommodations Request Form
and someone from our team will reach out soon. This form is solely
for applicants who require an accommodation due to a qualifying
medical disability. Non-accommodation-related requests, such as
application follow-ups or technical issues, will not be
addressed.
Keywords: Zoom, Sacramento , Software Architect, IT / Software / Systems , San Jose, California
