SAP Logistics Operations Lead, IS&T Enterprise Systems

Company: Apple Inc.
Location: Sunnyvale
Posted on: May 18, 2025

Job Description:

DescriptionAs SAP Logistics Operations Lead, you will need to have a strong aptitude to tackle business impacting issues in Logistics domain. You will need to have experience in troubleshooting issues, design and configuration of the SAP MM/EWM/EM. Responsibilities include:

• Engage & drive critical production system and business issues (including hands-on engagement in troubleshooting and resolving issues, clear communication during issue management, providing management updates and driving post-mortem for issues troubleshooting)
• Be the point of contact for business engagement
• Drive system / process initiatives that could improve efficiency / productivity
• Monitor and identify trends for issues and implement solutions by performing root cause analysis
• Track key metrics and ensure alignment to SLA
• Participate in various system activities like annual upgrade cut-over, disaster recovery drill etc.Minimum Qualifications
  • 8 yrs of broader hands-on work experience across various functions within SAP Logistics.
  • Experience in troubleshooting/implementing solutions in SAP MM/EM/EWM
  • Production support experience working in a 24 X 7 support model, handling vendor performance, delivering to SLA, reporting metrics, continuous improvement
  • Experience in partnering with vendor teams both onsite and offshore
  • Experience in S/4 HANAPreferred Qualifications
    • Innovative, highly motivated with the ability to learn quickly
    • Experience in partnering with vendor teams both onsite and offshore
    • Excellent verbal and written communication skills across all levels of the organization
    • Any technical experience such as understanding ABAP / code, debugging would be a significant plus
    • Experience in SAP Retail, EWM, Machine Learning, Signavio, BTP, Gen AI
    • Self-motivated, detail-oriented, and sensitive to established schedules and scopeAt Apple, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $136,300 and $248,700, depending on skills, qualifications, experience, and location.Apple employees also have opportunities for stock programs, benefits including medical, dental, retirement, discounts, educational reimbursement, and potential bonuses or relocation benefits. Learn more about Apple Benefits.Note: Benefits, compensation, and stock programs are subject to eligibility and other terms.Apple is an equal opportunity employer committed to inclusion and diversity, promoting equal opportunity for all applicants regardless of legally protected characteristics.
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Keywords: Apple Inc., Sacramento , SAP Logistics Operations Lead, IS&T Enterprise Systems, IT / Software / Systems , Sunnyvale, California