Information Technology Consultant, Career (2 positions) - College of Arts &Letters
Company: California State University, Sacramento
Posted on: January 27, 2023
Information Technology Consultant, Career (2 positions) - College
of Arts & Letters
Job No: 517900
Work Type: Staff
Categories: Unit 9 - CSUEU - Technical Support Services,
Probationary, Full Time, Information Systems & Technology
Working Title: Information Technology Consultant, College of Arts &
Classification Title: Information Technology Consultant -
Priority Application Deadline (recruitment is open until filled):
Sunday, September 18, 2022 at 11:55 p.m.
Eligible on-campus applicants in California State University
Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given
first consideration in the recruitment.
Under the lead direction of the ITC Expert, the incumbent will
support the discipline specific technology needs of the College,
departments, faculty and staff. The incumbent works in close
consultation with department chairs, faculty and staff on
discipline specific technology needs and coordinates with the ITC
Expert and Associate Dean on collegewide IT issues. The incumbent
also provides lead work direction to the student technical
FLSA: EXEMPT (not eligible for overtime compensation under FLSA).
These positions are benefits-eligible.
CSU Classification Salary Range: $4,372 - $10,792 per month
Hiring Range: $4678-$7500 per month
Recruitment Type: Regular (probationary)
Time Base: Full-Time
Work Hours: Monday - Friday 8:00AM - 5:00PM These are on-site
The College of Arts & Letters engages faculty, staff, and students
in the creation and study of what makes us human and what humans
make. Our students acquire diverse, intercultural competencies and
a keen awareness of the past while they pursue the promise of the
future. We are a proud part of Sacramento's growing creative
economy and cultural vibrancy. The College of Arts & Letters
prepares students for success in an inclusive society by empowering
them to take responsibility for their educational growth, explore
their own sense of purpose, and engage communities as critical and
creative thinkers; by valuing student skills and competencies to
bridge the gap between college and career; and by streamlining
their path toward graduation.
To enter this classification, a basic foundation of knowledge and
skills in information systems and application program packages is a
prerequisite. This foundation would normally be obtained through a
bachelor's degree in computer science, information systems,
educational technology, communications, or related fields, or
similar certified coursework in applicable fields of study.
Foundation knowledge and skills for the Information Technology
Consultant, depending on the nature of the position assignment, may
include working knowledge of common software application packages,
equipment platforms, reference database systems and sources, and
training methods and a basic understanding of networks, data
communication, and multimedia systems.
- Demonstrated ability to maintain a welcoming and inclusive work
environment with diverse colleagues and constituents including
faculty, students, staff, and members of the community.
- Demonstrated history of and commitment to building and
maintaining a respectful and professional work environment.
- Bachelor's or Associate of Science degree in computer science,
information systems, or educational technology, or equivalent
experience in an appropriate field of work.
- Demonstrated experience working independently on a variety of
IT computer systems to provide solutions to common operational and
- Demonstrated experience working in a team environment with end
users of enterprise and desktop computer systems, collaborating
with other technical staff in developing solutions.
- Site Operation: Demonstrated ability to work on IT computer
systems to provide solutions to common business problems and act as
liaison to other divisions in support of IT needs. Knowledge of
best practices in security policies and implementations.
- User Consultation: Demonstrated experience with interpersonal
communication skills in working with diverse users, interpreting
their needs and delivering appropriate IT solutions.
- Project Management: Demonstrated ability to apply consulting
skills to assess user needs and provide appropriate solutions to
resolve user problems and meet discipline specific needs.
Demonstrated ability to initiate and manage multiple complex tasks,
projects and implement workflow solutions under competing deadlines
and maintain flexibility during constant shifting priorities.
- Development: Demonstrated ability to install, troubleshoot and
manage Windows and Apple hardware and software in a medium size
- Technical Support: Extensive experience with Windows and Apple
operating systems and the associated hardware/software and
peripherals. Experience troubleshooting, adjustments, and repairs
of desktop and portable computer systems and peripherals, network
servers and other network components.
11. Experience with computer lab support or equivalent. Ideally,
experience with instructional computing, presentations, and
12. Demonstrated ability to analyze operations, procedures, and
workflows to develop recommendations for technology solutions to
13. Knowledge of University infrastructure, policies and
14. Two years customer-facing technical support experience,
preferably within higher education.
15. One or more years of experience in the development and
implementation of software system roll-out, strategies, change
management, including the provision of documentation and training
Documents Needed to Apply
Resume, cover letter.
Failure to upload these required documents to the online
application may result in disqualification.
About Sac State
Sacramento State is located in the heart of California's capital
city, five miles from State Capitol. The lush, 300-acre campus is
situated along the American River, close to numerous bike trails
and other recreational areas. Sacramento, also known as the
"Farm-to-Fork Capital," is one of the most ethnically diverse and
livable cities in the country, with a population of half of a
million. Sacramento State's 31,000 students come not only from the
Greater Sacramento Region, but also from across the state, country,
and world. Our 1800 faculty and 1,500 staff are committed to
meeting our mission: "As California's capital university, we
transform lives by preparing students for leadership, service, and
success. Sacramento State will be a recognized leader in education,
innovation, and engagement." As the regional hub of higher
education, Sac State is dedicated to student success, diversity,
equity and inclusion, community engagement, philanthropy, and
As evidenced by the values embedded in our Hornet Honor Code,
Sacramento State is committed to creating an inclusive environment
where all faculty, staff, students, and guests are welcome and
valued. Our commitment is more than simply ensuring that our campus
is free from bias and discrimination, but is one devoted to
celebrating many diverse identities, life experiences, and
perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please
visit the Why Sac State? page.
Background Check Disclaimer
A background check (including a criminal records check) must be
completed satisfactorily before any candidate can be offered a
position with California State University, Sacramento. Failure to
satisfactorily complete the background check may affect the
application status of applicants or continued employment of current
California State University, Sacramento employees who apply for the
position. One variation of background check required could be a
LiveScan screening, which involves submitting fingerprints at a
certified LiveScan Service Center.
COVID-19 Vaccine Certification Information:
CSU requires faculty, staff, and students who are accessing campus
facilities to be immunized against COVID-19 or declare a medical or
religious exemption from doing so. Any candidates advanced in a
currently open search process should be prepared to comply with
this requirement. The systemwide policy can be found at
questions may be sent to email@example.com
Out of State Employment Policy
Sacramento State University, as part of the CSU system, is a State
of California Employer. As such, the University requires all
employees (up)on date of hire to reside in the State of
As of January 1, 2022 the CSU Out-of-State Employment Policy
prohibits the hiring of employees to perform CSU-related work
outside the state of California.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative
Action/Equal Opportunity Employer and has a strong institutional
commitment to the principle of diversity in all areas. We consider
qualified applicants for employment without regard to race, color,
religion, national origin, age, sex, gender identity/expression,
sexual orientation, pregnancy, genetic information, medical
condition, marital status, veteran status, or disability.
Sacramento State hires only those individuals who are lawfully
authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to
provide reasonable accommodations for qualified persons with
disabilities who are employees or applicants for employment. If you
need a disability related reasonable accommodation as part of the
application and/or interviewing process, visit
The University is committed to creating an education and working
environment free from discrimination, sexual harassment, sexual
violence, domestic violence, dating violence, and stalking. For
more information on mandatory training for new employees, visit
Jeanne Clery Disclosure of Campus Security Policy and Crime
Statistics Act and Campus Fire Safety Right-To-know Act
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy
and Campus Crime Statistics Act, the current Annual Security Report
(ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy
statements, emergency preparedness and evacuation information,
crime prevention and sexual assault prevention information, and
drug and alcohol prevention programming. The ASR also contains
statistics of Clery Act crimes for Sacramento State for the last
three (3) calendar years. Paper copies are available upon request
at the Police Service Center located in the University Union.
Selected candidate must furnish proof of eligibility to work in the
U.S.. California State University, Sacramento is a sponsoring
agency (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an
interview unless required by collective bargaining agreement.
Advertised: September 01, 2022 (12:20 PM)
Applications Closes: Open Until Filled
To apply, visit
Keywords: California State University, Sacramento, Sacramento , Information Technology Consultant, Career (2 positions) - College of Arts &Letters, IT / Software / Systems , Sacramento, California
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