Customer Service Rep! $16-18/hr

Company: Ultimate
Location: Sacramento
Posted on: May 6, 2021

Job Description:

We are seeking a Customer Service Representative for a great company in Sacramento. They have very strong roots in Sacramento and have a well respected name in our community! You will be responsible for helping customers by providing product and service information, resolving issues, scheduling appointments, and customer retention. Responsibilities: - Handle customer inquiries and complaints - Provide information about the products and services - Troubleshoot and resolve product issues and concerns - Document and update customer records based on interactions - Develop and maintain a knowledge base of the evolving products and services ---Qualifications: - Preferred experience in HVAC industry, customer service, sales, or other related fields - Ability to build rapport with clients - Ability to prioritize and multitask - Positive and professional demeanor - Excellent written and verbal communication skills $16-18/hr. -- We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ultimate, Sacramento , Customer Service Rep! $16-18/hr, Human Resources , Sacramento, California