Casino Table Game Associate (Customer Service)
Company: PT Gaming
Posted on: May 19, 2019
Job DetailsLevel EntryJob Location Sacramento Area - Sacramento,
CAPosition Type Full TimeEducation Level Not SpecifiedSalary Range
$13.00 - $15.00 HourlyTravel Percentage UndisclosedJob Shift AnyJob
Category Customer ServiceDescription Are you an individual with a
positive attitude and outstanding customer service skills?
PT Gaming is currently hiring full-time customer service
professionals interested in learning and growing with us. If you
are customer oriented, love the fast-pace and action driven
environment of a casino, as well as have basic math skills to
quickly and accurately add, this position might be the one for you!
Are you new to the casino environment? No worries - All new hires
will get paid for training to get up to speed. This is a full-time
position that comes with full benefits, performance based merit
increases, advancement opportunities, and the ability to work in a
strong team. We have locations throughout California where we have
PURPOSE OF POSITION
The Casino Table Game Associate (Third Party Proposition Player)
provides third party player/dealer services in accordance with
California regulations and PT Gaming's high standards of customer
ESSENTIAL DUTIES AND RESPONSIBILITIES
Participate as a Casino Table Game Associate / Third Party
Proposition-Player in a controlled game at a gambling establishment
by complying with established rules of the card games and with
seating arrangement of a player.
Provide funds when designated as the Casino Table Game Associate /
Third Party Proposition Player during the rotation among each
participant during the payout of the game.
Oversee all the rules of the assigned card game including, but not
limited to: the various forms of Blackjack, Poker (double-hand
poker), Tiles, Three-Card Poker, Ultimate Texas , and Baccarat.
Handle a functional command of the table and game while maximizing
PT Gaming's involvement in the total table action; Comply with PT
Gaming's casino procedures, and constantly monitor the table; e.g.
know how much money is bet on the table, how much the customer is
up or down, follows the dealers' movements, keeps track of the
buy-bets and collection fees, etc.
Keep track and control of all assigned chips, e.g. whether the
chips in the Third Party Proposition player position, on buy-bets,
in the tray, and/or provided for change/revisions.
Comply with PT Gaming's asset protection procedures and protects
chips and cards at all times as instructed. Report all suspicious
or unauthorized activities (e.g. cheating, thefts, improper
tipping, breaches in casino procedures, etc.) to Supervisor.
Complete ledgers and verify all entries and amounts in accordance
with PT Gaming procedures, and report any discrepancies and
mistakes to the supervisor.
Maintain and display a friendly, courteous and professional
attitude toward customers, casino personnel, and fellow
Arrive at designated area of gambling establishment (or training
facility) as scheduled; maintain regular, reliable and punctual
attendance, as well as professional appearance and attitude.
Maintain and comply with all licensing requirements with state and
local jurisdictions regarding the Third Party Proposition Player
Ensure Supervisor, Senior Manager, and Human Resources are aware of
any changes to availability, accessibility, or personal information
(phone number, address, email or name change).
Travel as needed to any location serviced by PT Gaming and be
available to work any shift as deemed necessary by business needs.
This includes morning, swing, and graveyard shifts.
Performs other duties as assigned.
Shift differential available for overnight/graveyard hours.
Medical / Dental / Vision / Life / Disability
Paid Time Off
Employee Perks Program
Must be 21 years or older
Must have valid CA Driver's License or CA Identification Card
Must successfully pass background screen and credit check
Flexibility to work full-time day, swing, and graveyard shifts,
including weekends and holidays
At least six months of prior customer service experience, food
service or retail establishment, although all industries dealing
with people and transactions are fair game
Basic math skills to add values quickly and accurately
Positive attitude and ability to communicate effectively in
Friendly customer service and people skills
Basic math skills to add values accurately and quickly
Stable work history
A.A, B.S, or B.A degree desired but not required
PT Gaming, LLC, is one of the largest fully licensed Third Party
Providers of Proposition Player Services (TPPPPS) in California.
With over a decade of experience in TPPPPS, PT Gaming employs
hundreds of professionals at more than a dozen client sites
throughout the state.
PT Gaming is an Equal Opportunity Employer
PandoLogic. Keywords: Customer Service Representative, Location:
Sacramento, CA - 95811
Keywords: PT Gaming, Sacramento , Casino Table Game Associate (Customer Service), Hospitality & Tourism , Sacramento, California
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