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Cafe Supervisor at Jelly Belly

Company: Jelly Belly Candy Company
Location: Fairfield
Posted on: September 16, 2018

Job Description:

SUMMARYSupervises and coordinates activities of workers engaged in preparing and serving food and beverages by performing the following duties.COMPENSATION: The pay range for this position is $15 - $19/hr depending on experience.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Trains and directs workers engaged in stocking, preparing and arranging of food, dishes, and other supplies at cafe, coffee kiosk, ice cream parlor, party rooms, and banquet operations.Inspects serving operations to ensure that supplies are adequate and that sanitation and food portioning meet prescribed standards.Works with food and beverage vendors. Takes inventory to identify items to be reordered, places orders to replenish merchandise as needed.Directs workers engaged in removing food after meals and cleaning counter and work areas.Assists workers in serving customers or in performing other duties.Works with the Solano County Health department to meet their standards and inspectionsAssists VP of Retail Operations and the Retail Managers with scheduling and evaluation of employee performance.Performs additional duties in other areas of the Visitor Center as assigned.Investigates and resolves customer complaints and responds to inquiries.Maintains courteous and professional demeanor when dealing with customers and ensures that customers receive high quality service.Issues written and oral instructions.Maintains harmony among workers and resolves grievances.Inherent in each position is a general duty to maintain each respective work area in a safe and sanitary condition. Regular, predictable, full-time attendance is required as an essential function of this position. The employee may be required to perform other such duties within the scope of their employment as may be assigned. The employee must also possess the ability to take direction, follow instructions, work with others, follow work rules and schedules, and focus on details.SUPERVISORY RESPONSIBILITIES Assists VP of Retail Operations in supervising 20 to 60 non-supervisory employees and assumes full responsibility in the absence of the VP of Retail Operations.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE One year certificate from college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.CERTIFICATES, LICENSES, REGISTRATIONS Not applicable.PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places and extreme heat.The noise level in the work environment is usually moderate.Due to the overwhelming response, please no phone calls or inquires about the status of your application. We appreciate your interest, and we will contact you if we require more information.We offer a wide range of benefits, including health benefits and 401k.We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status.

Keywords: Jelly Belly Candy Company, Sacramento, Cafe Supervisor at Jelly Belly, Hospitality & Tourism, Fairfield, California

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