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Customer Service Representative

Company: Compex Legal Services, Inc.
Location: Sacramento
Posted on: June 14, 2018

Job Description:

Job DescriptionWe are looking for a star player to be a part of our winning team.The Customer Satisfaction Representative oversees the fulfillment of client requests in order to ensure accuracy, timely completion and the overall satisfaction of the client in all areas of client service.Task and Responsibilities: Fulfillment of client requests.Maintain consistent line of communication in handling client inquiries.Review and attend to open orders report.Ensure that orders are documented accurately.Coordinate efforts with other departments to handle client issues.Other duties as assigned Job Qualifications:Good communication skills, written and oralGood reading and comprehension skillsAbility to be on the phone consistently for 8 hours/dayAbility to prioritize and follow directionAbility to work well within a team environmentHigh school diploma or equivalentCustomer Service experience a plus. Compex offers its full time employees Medical, Dental, Vision, 401k and FSA. In addition, these benefits are fully paid by the company; Basic Life Insurance, LTD and EAP. The following supplemental benefits are also offered; Voluntary Life Insurance, AD&D, Aflac and LegalShield.Company DescriptionFounded in 1972, Compex Legal Services, Inc. is an industry leader in litigation support services to law firms and insurance carriers. Having pioneered a number of advances in the industry, our product lines include record retrieval, court reporting and on-line document management. At Compex, we pride ourselves on providing the highest quality service and value to each client.

Keywords: Compex Legal Services, Inc., Sacramento, Customer Service Representative, Hospitality & Tourism, Sacramento, California

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