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Executive Casino Host

Company: Confidential
Location: Sacramento
Posted on: May 17, 2018

Job Description:

Executive Casino Host Description Utilize personal and professional contacts to generate new business. Notify players through telemarketing and letter writing about services available, promotional opportunities and special events. Actively assist premium players with restaurant, hotel, transportation and special event reservations. Issues guest comps in accordance with established company guidelines. Negotiate and coordinate details of hosted events aimed at player development and player loyalty. Assist with on-floor promotions. Identify players on the floor eligible for special treatment i.e. birthdays, anniversaries. Observe all activity on casino floor offering assistance to slot and video gaming device players, and instruction and advice on machine functions and payouts. Effectively resolve routine customer service complaints and incidents and exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel. To be well versed on various property events and promote them to players on the casino floor. Ensure that all applicable gaming laws and minimum internal controls relative to the gaming floor are adhered to. Requirements Must be Bilingual in Spanish. Minimum one (1) year experience in Casino Hosting capacity or equivalent sales related position. Strong guest service, public relations, conflict resolution, oral and written communication skills a must.

Keywords: Confidential, Sacramento, Executive Casino Host, Hospitality & Tourism, Sacramento, California

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