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Reservations Agent

Company: Sacramento Holiday Inn
Location: Sacramento
Posted on: September 19, 2023

Job Description:

Primary Purpose:

The primary purpose of the Reservationist is to provide superior guest service in assisting guests with reservations, cancellations and questions in an efficient and timely manner.

Work Performed:

The Reservationist will be tasked with the following duties, responsibilities, and assignments:

- Promptly answer telephone calls, greet callers with a positive and clear voice.
- Make guest reservations and/or cancellations.
-Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions
-Handle credit card transactions for reservations in an efficient, secure and accurate manner.
Any and all other work as required to complete the primary purpose of the position.

Keywords: Sacramento Holiday Inn, Sacramento , Reservations Agent, Hospitality & Tourism , Sacramento, California

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