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BELL-VALET ATTENDANT

Company: Hotel Winters
Location: Winters
Posted on: September 23, 2022

Job Description:

Job Details

Level: Entry

Job Location: Hotel Winters - Winters, CA

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Any

Job Category: Hospitality - Hotel

Join the 30-year-old company turned start-up that is making waves in Hospitality!

With forty hotels and resorts and home offices in Los Angeles and Waikiki, Springboard Hospitality has reinvented itself from a successful thirty-year legacy in small-scale hospitality management. Join us as we launch our next thirty years (and beyond) as the leader in independent and soft-branded lifestyle hotels.

Be a part of a team that values innovative thinkers from diverse backgrounds to help define a new intersection of bold ideas and problem solvers.

With properties in ten U.S. states, we're known for seamlessly navigating vital asset operations, from revenue management and human resources to marketing, food and beverage, and more. At Springboard, we emphasize the importance of progressive innovation as an integral component to our success.

Springboard has undergone a process of identifying five key words that define our essential characteristics. It is our belief that others who also identify with these key words as mirror images of themselves, have untapped potential to help create an innovative hotel management company while being their best selves each and every day. Those five words are...

PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED > COLLABORATIVE

BELL-VALET ATTENDANT

When people visit your home, do you give them a warm welcome and make them feel comfortable?

Are you also the person who carries their luggage and get their coats so that they can get situated?

Do you consider yourself as the "Welcome Ambassador" and recommend all of what your town has to offer?

Do you have a clean driving record?

Well, if you answered "yes" to all of the above, you might just be the right fit for the position we have!

We are in search of a dynamic, guest-engaging BELL/VALET ATTENDANT.

Here's your main responsibility:

You will welcome and escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, parking/retrieving guests' vehicles, as well as providing general information regarding the hotel and local attractions; maintain an even flow of guests' luggage and belongings to and from guestrooms and providing storage of the luggage in a prompt and safe manner; provide personal service to guests for their business and concierge needs.

This is what you need to do:


- Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage. Know the complete hotel facilities and layout in order to escort guests to and from their rooms, explaining in the proper dialogue, all in-room amenities, emergency procedures and the general hotel facilities. Deliver of flowers, packages, gifts, amenities, messages and parcels as directed by the day's priorities.
- Responsible valet parking service to guests following OLS transportation guidelines. Assist with the activities and fostering good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc. to provide the maximum level of quality service.
- Provide Shuttle services to and from the property to Kukui Grove Shopping Center.
- Provide information and recommend area restaurants, theaters, community events, activities, etc. to ensure optimum guest satisfaction.
- Assist in ordering supplies and maintaining inventory control minimizing unnecessary expenses.
- Polishing and monitoring all bell carts on a consistent basis and maintaining the work area in a clean and orderly manner. Handle the maintenance program of company vehicles, cleaning schedule, refueling and trip logs.
- Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.

You may be assigned these tasks:

- Perform special projects and other responsibilities as assigned.
- Participate in hotel committees and task force assignments.
- Assist the Front Office Manager in all areas requested and act in his/her place during his/her absence

Our expectations from you:

- Abide by payroll policies, procedures (punch in/punch out), Meals and Rest Periods policy and OLS Rules of Conduct.
- Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
- Report any unusual occurrences and/or request to the General Manager.
- Read and abide by all the regulations and rules of conduct stated in the associate handbook.

These are the

Keywords: Hotel Winters, Sacramento , BELL-VALET ATTENDANT, Hospitality & Tourism , Winters, California

Click here to apply!

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