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Customer Service Associate

Company: ABT Plumbing, Electric, Heat & Air
Location: Auburn
Posted on: May 16, 2022

Job Description:

Job DescriptionABT Plumbing, Electric, Heat & Air of Auburn, CA is currently hiring for a driven, full-time Customer Service Associate to assist clients in our office. This CSR position works a full-time schedule and earns a competitive pay rate of $18-$25 an hr. We are local industry leaders and believe that hard work can also be fun.In addition to top pay and our positive culture, we offer our Customer Service Associate the following benefits and perks:

  • A $200 health insurance stipend
  • Paid sick leave and vacation time
  • A matching 401kWe also offer the promise of an awesome career in an excellent work environment!So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!OUR IDEAL CUSTOMER SERVICE ASSOCIATE
    • Respectful - Treats others with kindness and dignity
    • Customer service driven - Eager to help customers find solutions regardless of challenges
    • Career-minded -Looking for more than just a job
    • Great attention to detail - Can complete tasks with thoroughness and accuracy
    • Reliable - Shows up to work on time and preparedIf these ideal CSR traits describe you, please continue reading!ABOUT ABT PLUMBING ELECTRIC, HEAT, & AIROur company was founded 2000, as a Nevada county-owned and operated business, our services and professionalism create a reputation with long term, ongoing business. We are proud to have been named Nevada County's Best Plumbing Company three times, and three times in Auburn as well. Since then, we have expanded our list of services to include electrical, water treatment/softening, as well as heating and air conditioning service and replacement. Our excellent team of trained professionals continues to service existing and new clients, offering the most reliable services in Nevada & Placer Counties.In order to uphold our extremely good reputation, we need to have the best employees around! That's why we offer top of industry pay, excellent benefits, and an open, accepting work culture where we all learn and have fun together!CUSTOMER SERVICE ASSOCIATE REQUIREMENTSAs a full-time Customer Service Associate, you are the voice of our company! You provide superb customer service to our clients and help keep our office running smoothly. You answer the phone and schedule appointments and answer questions with a positive demeanor. You also sell the advantages of hiring ABT to clients when you can. You enter customer information into our industry-specific software and at times you may need to break the bad news to clients about overbooking, but you know how to handle it professionally. With a CSR coach, you learn something new every day and become better at communicating with our customers. You love helping others AND helping our company succeed.
      • Phone experience
      • Ability to work with a variety of software programs
      • Well-versed in using technology
      • Sales experience and not being afraid of hearing "no"Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? If yes, give us the chance to review your information.ARE YOU READY?If you are excited about this full-time CSR opportunity, don't delay. Apply today!Location: 95603

Keywords: ABT Plumbing, Electric, Heat & Air, Sacramento , Customer Service Associate, Hospitality & Tourism , Auburn, California

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