Lab Network Desktop Analyst

Company: The Fountain Group LLC
Location: Sacramento
Posted on: May 28, 2023

Job Description:

This position is located around Sacramento, CA. Details for the position -are as follows:

Job Description: Pay range $57 hourly on W2 only

• Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation
  
• Implements customer specified benchtop computing design and processes
  
• Administers and assures connectivity of customer's Windows based platform
  
• Conduct and maintain inventories of client systems
  
• Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
  
• Manage On-boarding, retirement and relocation of equipment
  
• Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
  
• Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
  
• Ensures adherence to client's corporate policies through periodic reporting and compliance programs
  
• Acts as the technical support contact for instrument vendor
  
• Repairing and troubleshooting instrument related computers and escalating issues to the client infrastructure teams
  
• Provides technical support for new system validations and change management efforts
  
• Create and maintain a physical inventory of lab equipment, PC's, software and any other information specified by the client
  
• Submit weekly Engineer reports to the team lead by COB on the last business day of the week
  
• Acts as client Liaison for software/hardware related inquiries
  
• Participate in client team meetings
  
• Provides support across all Enterprise practices as required
  
• Act as the technical expert to handle escalations and be a mentor to junior team members
  
• Provide back up to team leads as required
  

Keywords: The Fountain Group LLC, Sacramento , Lab Network Desktop Analyst, Healthcare , Sacramento, California