Medical Assistant
Company: CHILDRENS RECEIVING HOME
Location: Sacramento
Posted on: June 25, 2022
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Job Description:
Job DetailsLevelExperiencedJob LocationChildrens Receiving Home
- Sacramento, CAPosition TypePart TimeTravel PercentageNoneJob
ShiftAnyJob CategoryNonprofit - Social ServicesDescriptionMedical
Assistant PositionPosition Summary:Under direction of the LVN
supervisor, the Medical Assistant performs a variety of tasks for
the agency in as much as it is the primary contact via telephone
for internal and external stakeholders with the clinic. Essential
duties include providing excellent customer/patient service via
phone, email and in person; referring callers to the appropriate
departments; making appointments for patients according to
established protocols; assisting with clients and staff with
appropriate documents. Must be able to work collaboratively with
various departments to provide proper care to patients/clients with
a "can-do" attitude. Essential Duties and Responsibilities:Clerical
work includes but not limited to:Performs day to day administrative
functions and general office duties including but not limited to
word processing, copying, filing, faxing, answering phones and data
entry according to CRH protocolsObtains proper documentations for
all youth at CRH set forth by title 22 to be in complianceWorks
with social workers to obtain client information such as insurance
providers, etc.Coordinates with pharmacy on billing, insurance and
medications clarificationsCommunicates directly with Physicians,
Nurses, pharmacist and social workers via phone, email, or fax
Schedule client's medical and dental appointments within 30 days of
placement per title 22 regulationsMaintain outlook appointment
calendar for residential and psychiatry departmentsComplete
appointment paperwork before and after appointmentActs as a liaison
for the psychiatrist, client and family membersAdheres to all
clinic policies on safety and security; maintains restricted areas
safe by safeguarding keyless entry codes and computer system
passwordsMust exercise utmost diplomacy and tact to provide
excellent customer service for patients" practices confidentiality
and privacy protocols in accordance to clinic policies and HIPPA
requirements.Counting controlled medications and the beginning and
end of each shiftSetting medications and assisting with medications
administrations dailyReordering and logging in medication per Title
22Checking medication expiration dates once a monthObtaining proper
documentation and storage of all PRN medications per Title 22Tracks
all clinic supplies and requests order as necessaryCompletes intake
using proper clinic protocolsCompletes discharge using proper
clinic protocolsExercises problem solving and conflict resolution
skills when handling patient complaints; refers patient complaints
to appropriate designated personnel as needed.Performs all the
other related dutiesClinical work including but not limited
to:Obtaining vitals as needed for patients/ clients. Including
height and weightPerforming lice treatments as needed for CRH
youths and per request of PSUAssisting with intake assessments as
neededAssessing youth at PSU if requested and reporting to LVN or
physicianAssisting with wound care using basic first aidBeing able
to provide basic first aid and CPR as neededBeing able to
administer PPD skin test and read and document results as
followsAll other related job duties QualificationsTo perform this
job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential
functions.Education/Experience:Possession of a Medical Assistant
Certificate is requiredHigh School Diploma or GED requiredLicenses,
Certifications, Registrations:---Must possess a valid California
Driver's License.---Must be at least 21 years of age.---Must pass
First Aid certification course before start of employment.
Certification can be completed through the Children's Receiving
Home.---Must pass CPR within the first six weeks of
employment---Must pass Bloodborne Pathogens and Therapeutic Crisis
Intervention (TCI) certification courses offered through the
Children's Receiving Home within the first three months of
employment.---Must maintain TCI, CPR, First Aid and BBP
Certification throughout employment.---Must complete online
Mandated Reporter Training within first week of
employment.Knowledge, Skills and Other Abilities:---Knowledge of
and ability to use Microsoft Office Suite and web browsers
effectively.---Ability to read, speak, understand, analyze and
interpret documents such as client safety/treatment plans,
assessment materials and procedure manuals in the English
language.---Ability to write professional/clinical reports and
correspondence.---Ability to speak effectively before groups of
customers or employees of organization.---Ability to relate to
children and families in a positive manner.---Ability to establish
and maintain appropriate boundaries with children and
families.---Skill to accurately assess clients' needs.---Knowledge
of child/adolescent development and behavior.---Knowledge of child
abuse issues and substance abuse issues.---Knowledge of team,
family and group dynamics.---Knowledge of legal and regulatory
issues related to the operation and delivery of support services to
clients and families with particular emphasis on child protection
services.---Strong crisis intervention skills.---Knowledge of
crisis intervention techniques.---Excellent writing, communication,
organizational and time management skills.---Skill to maintain a
professional, confidential work environment.---Ability to manage
multiple tasks in an efficient manner.---Excellent problem solving
skills.---Ability to work in a team approach with diverse sectors
of the community, including but not limited to, government
officials, residents, children, parents, school personnel and
community based providers.Physical Demands:While performing the
duties of this job, the employee is regularly required to stand;
walk; use hands and talk or hear. Fine motor skills such as typing,
the use of a computer mouse and telephone handset is required.
Employee is frequently required to reach with hands and arms. The
employee is required to sit, stoop, kneel and crouch. The employee
must occasionally lift and/or move up to 30 pounds. Specific vision
abilities required by this job include close vision, distance
vision, peripheral vision, depth perception and ability to adjust
focus.Hourly Wage: DOE
Keywords: CHILDRENS RECEIVING HOME, Sacramento , Medical Assistant, Healthcare , Sacramento, California
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