Medical Office Service Coordinator (MOSC) III Patient Contact Center - 12445
Company: University of California - Davis Medical Centers
Posted on: November 23, 2020
The UC Davis Health Patient Contact Center is a developing service
area tasked with providing the highest possible levels of patient /
customer service to consumers seeking services or information
within the health system. Contacts will be related to, but not
limited to scheduling appointments and associated activities
(registration, insurance verification, etc.), facilitating
communication between patients and physicians, between physicians
and other providers, and assisting with any questions consumers may
Final Filing Date
$24.93 - $30.99
Percentage of Time
Patient Contact Center
We offer exceptional employment benefits including medical, dental,
and vision plans, generous paid vacations and holidays, excellent
retirement savings and investment plans, continuing education, and
reduced fee and scholarship programs.
This Internal/External Posting is a Transfer/Promotional
Opportunity for UCD/UCDHS Employees. Applications from current
UCD/UCDHS employees will be considered first. Applications from the
public will generally be considered if a current employee is not
THIS IS NOT AN H1- B OPPORTUNITY
The MOSC III is responsible for sustaining an environment of
intrinsic good will for the department while providing optimum
services to patients.
This position requires the skills and ability to manage the level
of responsibility and accountability necessary to provide
specialized duties for the department/clinical team for which it is
assigned. This position may also perform front office duties
consistent with that of MOSC II, per operational needs.
* Minimum of 2-years recent experience with referrals,
authorizations and/or scheduling.
* Minimum of 2-years recent experience with Epic or EMR.
* Recent experience answering a high volume of calls and execute
requests in a timely manner.
* PC proficiency in using multiple computer system
* Must be willing to work variable days (including weekends), hours
and locations as required to meet business needs of the PCC.
* This position may be subject to a criminal background
investigation, drug screen, Live Scan fingerprinting, medical
evaluation clearance, and functional capacity assessment.
The University of California is an Equal Opportunity/Affirmative
Action Employer advancing inclusive excellence. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, age, protected veteran status, or
other protected categories covered by the UC nondiscrimination
Keywords: University of California - Davis Medical Centers, Sacramento , Medical Office Service Coordinator (MOSC) III Patient Contact Center - 12445, Healthcare , Sacramento, California
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