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Overnight Veterinary Clinical Supervisor

Company: Pet Emergency Center by Ethos Veterinary Health
Location: Roseville
Posted on: January 18, 2020

Job Description:

About Pet Emergency Center (PEC): Pet Emergency Center is open 24 hours a day and is staffed by a team of highly skilled, compassionate veterinarians and veterinary technicians who are extensively trained in emergency medicine and intensive care. We are committed to work closely with the family and family veterinarians in providing the best care for your pet.
About the Job:
The Clinical Supervisor assists the Hospital Director with implementing and maintaining the highest level of service and care to clients and patients.
This role will be part time supervisor and part time emergency technician.


  • Promotes and maintains a team in all aspects of exceptional customer service.
  • Monitors staff activities to ensure high productivity level.
  • Ensures effective communication within all departments within the hospital.
  • Ensures adequate staffing to ensure efficiency based on customer flow and volumes.
  • Oversees/ensures onboarding of new employees.
  • Participates in developing, maintaining and updating training procedures to ensure that all current and newly hired client care staff members are trained and knowledgeable in all areas of the hospital.
  • Performs annual and introductory performance reviews on a timely basis.
  • Promotes adherence to hospital policies and procedures.
  • Provides mentoring, counseling and development of subordinates.
  • Effectively manages disciplinary actions in collaboration with People & Organization.
  • Monitors staff concerns, cultivates employee engagement, and solicits feedback from employees regularly.

    Shift Information:

    • Overnight position that includes a $2.00/hour differential
    • Supervisor: Saturday 5:00 PM-6:00 AM
    • Emergency Technician: Wednesday and Thursday 5:00 PM-6:00 AM

      About You:

      • Associates Degree or equivalent experience preferred
      • Registered Veterinary Technician required
      • 2 years supervisory and emergency medicine relations experience preferred
      • Proven experience in multi-tasking, prioritizing and delegating.
      • Ability and experience to diffuse a difficult or stressful client or employee situation in a respectful manner.
      • Ability to promote effective communication between the technical staff, doctors and client service staff.
      • Demonstrated professionalism in all interactions and transactions.
      • Veterinary industry experience required.

        Benefits of Working at PEC:

        • Compensation is based on experience and skill level.
        • Full-time benefits include pet insurance, health, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance.

          Learn more about our outstanding team at: http://www.erpetdoctor.com
          Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PI117125223

Keywords: Pet Emergency Center by Ethos Veterinary Health, Sacramento , Overnight Veterinary Clinical Supervisor, Healthcare , Roseville, California

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