Senior Property Field Manager
Company: Pacific Specialty Insurance Company
Location: Rancho Cordova
Posted on: February 15, 2019
Senior Property Field Manager Pacific Specialty Insurance Company Rancho Cordova, CA * Benefits Offered Vision, Medical, Life Insurance, 401k, Dental * Employment Type Full-Time Senior Property Field Manager About Pacific Specialty Insurance Company (PSIC): At PSIC our aggressive growth objectives and commitment to excellence are driving us as we work to build a state of the art claims organization that is focused on leveraging technology, hiring and rewarding great people, and delivering best in class claims service to our customers across the country. PSIC has been a leading provider of property and power sports insurance, protecting millions of people across the country, for over 20 years. Our strong financial performance is supported by our A - rating with A.M. Best. Our policy offerings include homeowners, condo/townhouse, manufactured homes, renters, umbrella/personal liability, street and off-road motorcycle, ATV's, personal watercraft, pleasure boat, travel trailer, and motorhome. Job Summary: As a Senior Property Field Manager, you will be accountable for a team of Field Property Managers and Adjusters. The team will be responsible for meeting with customers at their home to investigate, assess and facilitate remediation and repair decisions on residential property damage claims. You will be required to create a high performing culture that supports superior customer service, overall accuracy, and appropriate "urgency" at all times within this team. Superior verbal and written communication skills are needed as you communicate the goals, job objectives, performance results, and other key initiatives in both individual and team wide settings. Ability to lead, coach and develop your team toward successful performance and behaviors. This position is part of the Senior Claims Leadership team and reports directly to the Vice President of Claims. What are the duties and responsibilities of this position: Accurately evaluating estimates, file quality and behavioral skills are critical components of the position. Creating a strong work environment by providing appropriate coaching and feedback while being flexible where appropriate. Data analytics and field reporting will be enhanced significantly within the Claims operation in 2019 and this position will be at the forefront of helping to build and create that platform. Developing and managing an improved Field Quality Assurance program will be a priority in 2019. Responsible for overseeing the interviewing and selection of candidates as well as on-boarding of new hires. Will manage current and new vendors as a job duty. Responsible for compliance with State insurance regulations and Company HR guidelines at all times. Additional responsibilities include oversight and execution of the Claims subrogation process and maximizing salvage recovery for the company. Your ability to build rapport while holding the team accountable for results is a critical skill required in this position. You must be able to work independently and be open to coaching and feedback. What background, credentials and skills are needed to be successful in this position: * College degree and/or prior applicable work experience required * Strong leadership skills and prior documented high performance results are required * Bilingual in Spanish a plus * Having a current California adjuster license a plus * (This position requires new hires to obtain their appropriate state licenses during the first year of employment - costs to obtain are eligible for company reimbursement) * Strong analytical skills * Ability to make timely and accurate decisions * Strong negotiation skills * Ability to work independently with minimal oversight * Comfortable working in a fast paced team oriented environment * Ability to successfully and diplomatically communicate accordingly Requirements * Xactimate/Xactanalysis proficiency * Construction knowledge as it relates to residential Property * Successful Leadership/Manager experience in leading and developing other Leaders/Managers * Vendor relationship and management experience * Preferred experience and understanding of Salvage process ? Auto (including Motorcycle, ATV, PWC, etc.) and Property * Preferred experience and understanding of Subrogation process * Prior Leadership experience in the Property/Casualty Claims field/industry * Must have a valid California driver's license with an acceptable driving record for this position * Travel 25%. Primarily in California, but occasionally other states Other Important Information: Location(s) ? Sacramento, Ca. Competitive Compensation ? Salaries will be established commensurate with experience. Benefits - Protection is the name of the game in the insurance industry, and we believe in benefit plans that offer protection to our employees for medical, dental, vision, life, disability and retirement plans. Our 401k plan and company match are second to none. The company will make a matching contribution equal to 60% of your salary qualified deferral contribution! We offer an excellent benefits package, an outstanding 401k and a business casual work environment. If you are interested in this position please provide together a resume and cover letter explaining how you feel your skills meet the requirements of this position and apply today! Pacific Specialty Insurance Company is a member of the McGraw Group of Affiliated Companies Pacific Specialty Insurance Company is an equal opportunity employer Pacific Specialty Insurance Company Why Work Here? We offer an excellent benefits package! Our growth objectives and commitment to excellence are driving us as we work to build a state of the art company that is focused on leveraging technology, hiring and rewarding great people, and delivering best in class service to our customers across the country. The McGraw Group of Affiliated Companies has been a leading provider of property and powersports insurance, protecting millions of people across the country, for over 20 years. Our strong financial performance is supported by our "A" rating with A.M. Best since 1999. Our policy offerings include homeowners, condo/townhouse, manufactured homes, renters, umbrella/personal liability, street and off-road motorcycle, ATVs, personal watercraft, pleasure boat, and mobile homes.SDL2017
Keywords: Pacific Specialty Insurance Company, Sacramento , Senior Property Field Manager, Executive , Rancho Cordova, California
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