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Service Manager

Company: Fairfield Residential
Location: Sacramento
Posted on: December 10, 2018

Job Description:

In this Maintenance Service Manager position, we are looking for at least 3 or more years' of hands-on property management building maintenance experience; Apartment experience is strongly preferred. Supervisory experience is preferred in property management. HVAC EPA Certification, Type I & II is required. CPO Certification may be required based on the property's needs. On-call is required. The Apartment Maintenance Service Manager is responsible under the supervision of the Property Manager for the overall appearance and maintenance of the apartment community. The Service Manager must maintain exterior of the property daily, provide clean and acceptable curb appeal at all times, with assistance of Assistant Service Manager person and Groundskeeper, when applicable. They are responsible for the supervision and assignment of tasks to maintenance personnel. In addition, they are responsible for supervising the work performed by outside contractors. The Service Manager is responsible for the coordination of make-readies and communicating move-in/move-out schedules with the Property Manager. The Service Manager is responsible for the compliance with and training on Safety Policies and programs. Virtual Career Chat Available! Join us in a 10 minute virtual career chat to speak to a Fairfield Recruiter on this opportunity. Click on the links (or copy the URL and paste it into your web browser) to register for the available chat times: For Wednesday, 9am PT/12pm ET chats, click here to register: For Wednesday, 12pm PT/3pm ET chats, click here to register: Essential Duties: Directs and supervises daily activities of the service team, such as planning and preparing work schedules, assigning tasks and delegating work, monitoring progress and work flow, reviewing work for timeliness and accuracy, and appraising work performance. Assists Property Manager in hiring, counseling and termination of service associates. Diagnoses problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structural, and appliances. Supervises all work by outside contractors to ensure they are completed with satisfaction. Assist Property Manager in the bidding process of projects and compiling scopes of work. Assist Property Manager in locating and purchasing materials and supplies for the property while staying within budget. Maintains an up-to-date inventory of all equipment, tools and supplies applicable to the maintenance of the property. Follows proper procedures for online accounting system, including but limited to creating and approving purchase orders. Manages open service request and updates status in Yardi. Coordinates with the Property Manager all move-ins and move-outs and maintains a schedule to timely completion of apartment make-readies, ensure that apartments are complete and ready prior to move-in date. Schedules, monitors, and performs preventative maintenance. Maintains and supervises proper maintenance of all common area amenities. Maintains exterior of the property and grounds daily, to provide clean and acceptable curb appeal at all times. Maintains compliance with OSHA regulations and hazardous chemicals program as well as the Safety Risk Manual forms and checklists, per schedule. Cross trains, coaches and develops qualified candidates for future opportunities within the company. Maintains a schedule with the Property Manager to ensure the availability of 'on call' personnel for after hours, weekends and holiday emergencies. Responds to on-call emergencies. Required Skills: Strong leadership and management skills; ability to direct a team and supervise vendors. Superior customer service skills including the ability to manage difficult customers and/or situations. Strong attention to detail, organizational, time-management and problem solving skills. Professional verbal and written communication skills. Ability to read, write, understand, and communicate in English. Ability to read and comprehend budgets. Ability to be on-call for after-hour emergencies. Ability to work a flexible schedule to include weekends, evenings and holidays.

Keywords: Fairfield Residential, Sacramento , Service Manager, Executive , Sacramento, California

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