Mental Health Case Manager - Hope Cooperative (TLCS, Inc.)
Company: TLCS
Location: Sacramento
Posted on: April 24, 2024
Job Description:
Are you a motivated individual with a passion for supporting
others and making a difference in the community? Hope Cooperative
is a highly respected, award-winning nonprofit provider of a full
array of mental health and supportive housing services in
Sacramento and Yolo Counties, and we need you to bring your
compassion and support to the most vulnerable in our community. We
are looking for dynamic, committed individuals to join our team!
Currently we are expanding and hiring, offering a sign-on
bonus!
Title: Personal Services Coordinator / Mental Health Case
Manager
Program(s): CORE X Street (Sacramento), CORE Howe (Sacramento), New
Direction (Sacramento), and Hope ACT (West Sacramento)
Schedule: Full-time non-exempt, 40 hours/week, Monday- Friday
8:00am-5:00pm, and may require working some evenings and weekend
schedules
Pay rate: $23.32/hour - $25.71/hour, depending on years of
experience and education
Benefits: HOPE Cooperative (aka TLCS, Inc.) offers a competitive
benefits package consisting of, but not limited to, the following,
and may be subject to change:
- 21 PTO days per year (4 weeks & 1 day)
- 26 PTO days after the 5th year (5 weeks & 1 day)
- 6 days paid sick time
- 11 paid holidays
- 1 Personal Day
- Leadership Development!
- Reimbursements!
- Eligible for Government Loan Forgiveness Programs
- Employer-paid health insurance for employees and children
(Kaiser, Sutter or Western Health Advantage)
- HSA Contributions
- Flexible Spending Account
- 401k match
- Transfer Sick Time Hours to PTO Hours
- PTO Cash Out
- Voluntary Dental, Vision, Life Insurance, Accident Insurance,
Disability Insurance and more
- Employee Assistance Program
- Regular wage step scale increases
- Flexible start/end times for some positions
- iPhone with unlimited data for personal/professional use and
laptop for some positions
- Clinical Supervision towards licensure (for certain positions
and upon approval)
- CEU days for certain positions
- Up to $500 CEU allowance for certain positions
- Annual BBQ and staff appreciation awards
- Annual Gift Card Program
- Referral Bonuses * All benefit offerings are subject to change
and are governed by the eligibility guidelines in the Employee
Handbook. This list represents a general summary of available
benefits and nothing stated here should be interpreted as being
included in a written offer for employment.
Position Description:
Our Mental Health Case Managers work as part of a
multi-disciplinary team to provide and coordinate services and
resources for clients. The goal of the Personal Services
Coordinator is to provide referrals, crisis intervention, support,
and encouragement to enable the client to access and use mental
health and other services that prevent hospitalization and
incarceration and help the client find and maintain permanent
housing and mental stability. This position assists clients with
financial matters and entitlement issues and gives the clients the
care and attention needed to enable them to learn better coping
skills, independent living skills, and techniques to empower
clients with recovery, a sense of responsibility, and
independence.
Essential Duties and Responsibilities (includes the following;
other duties may be assigned)
- Support individuals with active listening, demonstration of
empathy, and carry a message of hope and recovery.
- Observe, assess, intervene, and refer (within one's scope of
practice) in situations with clients regarding mental health
symptoms, physical health symptoms, and substance use issues.
- Develop service/goal plans with clients and meet with the
clients as needed to encourage, support and advocate for progress
and assist with skill development.
- Work with a multi-disciplinary team to provide integrated
psychosocial rehabilitative services to clients in the community
and their homes, and attend meetings to ensure continuity of care
for clients.
- Provide positive public relations, community referrals,
information, and support by linking clients to needed resources;
advocate with and on behalf of clients and significant support
persons the clients have identified.
- Accurately complete all necessary forms, reports, and paperwork
required by the program on a timely basis (e.g., progress notes,
special incident reports, discharge summaries, Medi-Cal billing,
Avatar forms, and HMIS).
- Facilitate planning of social, cultural, educational,
supportive, and recreational group activities.
- Shop for food and household supplies to meet program or client
needs.
- Ensure the office, house, rooms, units, and yard are clean and
fit for occupancy, where applicable. Provide and assist with
cleaning as needed.
- Act as a designated Mandated Reporter for the observed or
suspected abuse and/or neglect of children, disabled individuals,
dependent adults and elder/senior citizens. Mandated Reporter also
includes "Duty to Warn" which includes the responsibility to notify
authorities and the intended victim(s) of physical harm.
- Transport clients as needed.
- Ensure the protection and confidentiality of all Protected
Health Information (PHI) by following all policies and procedures
in the Agency HIPAA Manual.
- Regular and predictable attendance is required.
Education and/or Experience
- Must meet the qualifications of a Mental Health Assistant III
(MHA III). Individuals must have:
- A minimum of four (4) years of full-time equivalent (FTE)
direct care experience in the mental health field providing mental
health services; OR
- Two (2) years of FTE direct care experience in a mental
health-related field providing mental health services and two years
of education (60 semesters or 90 quarter units) with a minimum of
12 semesters (18 quarter units) in a mental health-related subject
such as child development, social work, human behavior,
rehabilitation, psychology or alcohol and drug counseling; OR
- Two (2) years of FTE direct care experience in a mental
health-related field providing direct mental health services and a
certificate of completion from the County Core Skills Training.
(MHRS highly desired).
- Ability to work with individuals who have a mental health
diagnosis. Experience is highly desirable
- Experience with persons who have substance abuse problems,
preferably individuals who are dually diagnosed (mental health &
substance abuse) is highly desirable.
- Lived experience as a mental health consumer or a family
member/loved one of a mental health consumer is desirable.
- Mental health crisis intervention experience is highly
desirable.
- Medi-Cal billing experience, rehab experience, and assessment
writing skills are highly desirable Computer Skills
- Must be computer literate with experience in word processing,
email, and the internet. Microsoft Office experience
preferred.
- Knowledge of, and/or experience working with, Sacramento
County's Avatar forms and system is highly desirable. Certificates,
Licenses, and Registrations
- Provide own automobile, possess a valid California Driver's
License, and have adequate vehicle insurance as required by
California state law. In addition, an employee's driving record
must meet, and continue to meet, the underwriting standards
established by the generalized driving guidelines used by our
insurance broker.
- Must have at least 3 or more years of driving experience. Other
Skills, Abilities and Job Requirements:
- Ability to pass clearance of the Federal Bureau of
Investigation (FBI) and/or Department of Justice (DOJ) background
screenings.
HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal
Opportunity Employer, and does not discriminate against any
employee or applicant for employment because of race, color, sex,
age, national origin, religion, sexual orientation, gender identity
and/or expression, status as a veteran, and basis of disability or
any other federal, state or local protected class. Our agency
embraces a diverse & culturally rich workforce, and we welcome all
candidates to apply.
To apply visit Hope Cooperative - Online Career Center
Final Filing Date: Until Filled
Keywords: TLCS, Sacramento , Mental Health Case Manager - Hope Cooperative (TLCS, Inc.), Executive , Sacramento, California
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