SLS Executive Director
Company: Spread Your Wings Inc
Location: San Jose
Posted on: April 18, 2024
Job Description:
Job Title: Executive Director (Supportive Living
Services)Assigned Location: Marina and San Jose office locations
for SLS programs* Salary/Compensation: DOE, and includes
medical/dental/vision coverage (For employee employee) paid time
off, auto stipend, and company-paid life insurance coverage. Range
of compensation: $74,880-81,120/year. Job requires ability and
willingness to work in-person. This is NOT a remote position
(non-negotiable), and candidate must reside within reasonable
travel distance of the Marina and/or San Jose office
location.Summary:The Executive Director of Supportive Living
Services (SLS) reports directly to the CEO and is directly
responsible for comprehensive oversight and supervision of all
operations and employees assigned to the Marina and San Jose SLS
offices. The ED-SLS will perform assigned duties as needed, to
ensure all operations are effectively monitored and completed. The
ED-SLS will also provide guidance and supervision of all management
team members of their respective branches/offices, including the
oversight of all employees reporting directly to assigned
subordinates. The ED-SLS will also engage with key personnel from
regional centers, family members of clients, and other key figures
in the community that provide essential support to the company.
This is NOT a remote position, so candidates must be available to
work in the field (office or community) and available to respond to
occasional after-hours calls.Duties Include:
- Provide daily monitoring and evaluation of program performance,
including clinical, financial, and personnel components of all
assigned programs.
- Will serve as the main point of contact with key regional
center personnel and other external customers and/or vendors.
- Responsible for monitoring and implementing business plans,
financial goals, and quality service delivery to clients.
- Provide direct supervision and support to reporting Program
Managers and their assigned reporting personnel.
- Facilitate meetings/discussions to ensure all components of
program operations (fiscal, clinical, and logistical) are
performing up to expected standards and towards business plan
goals.
- Attend relevant meetings with regional centers, Department of
Developmental Services, internal departments, and other relevant
business-related entities, as required and recommended.
- Collaborate with CEO to develop strategic business plans and
methods of execution to ensure appropriate operational plans are
implemented to meet goals and expectations.
- Maintain consistent relationships to ensure service delivery
and performance are reflected positively to all clients and their
key family members.
- Provide oversight and monitoring of all critical/significant
incidents that occur in assigned programs and projects.
- Ensures that referral flow and service commencement are taking
place on a consistent basis, applicable to business growth
plans.
- Collaborate with the Quality Assurance Director/Department to
facilitate and plan internal audits and program reviews.
Experience/Skills Required:
- Must possess excellent people-skills to engage and network with
key members of the community, including regional center personnel,
social workers, DDS personnel, and other significant figures in the
surrounding community.
- Have prior experience working with a multidisciplinary team,
with familiarity in service delivery to individuals with
behavioral/mental/developmental challenges.
- Familiar with developing, evaluating, monitoring of policies,
procedures, and protocols.
- Must be able to attend and participate in meetings, calls,
video meetings, etc. reliably, including effectively communicating
any potential absences and delays, if applicable to
situations.
- Must possess excellent communication skills (verbal/written)
and have working knowledge of computer applications and
software.
- Have experience working with various electronic health records
(EHR) systems and learn quickly on new, work-relevant applications
and software.
- Must be agreeable to travel to other office locations, external
work-relevant sites (regional center offices, client's residence,
etc.), as needed, and at an appropriate frequency to maintain
visible presence to reporting employees.
- Have ability to handle multiple tasks and complete them in a
timely manner with minimal supervision and direction.
- Experienced with resolving personnel conflicts and
disagreements between colleagues, customers, and other key business
vendors and stakeholders.
- Must be experienced and possess skills in handling unexpected
challenges and emergencies within program operations, with the
ability to assist others during crisis situations.
- Ability to inspire, lead, and direct others in a positive
manner and guide them in achieving performance goals.
- Possess skills to maintain composure during crisis situations
and focus on interventions and resolutions as opposed to premature
actions and/or reactive interactions in haste.
- Working knowledge and familiarity with community resources
which may potentially benefit clients, employees, and/or company
functions. Preferred (but not required) Experience/Skills:
- Bilingual, with fluency in English preferred.
- Prior experience and familiarity supervising employees working
directly with clients referred from regional centers and
individuals with developmental disabilities.
- Prior work experience performing internal/external audits and
program reviews.
- Familiarity of the Lanterman Act and Title 17 regulations/codes
a plus.Educational Requirements and Preferences:
- High school diploma or GED required.
- AA degree (or higher) a plus. SYW Health USA is an EOE
Employer
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Keywords: Spread Your Wings Inc, Sacramento , SLS Executive Director, Executive , San Jose, California
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