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Director of Ticket Sales and Services

Company: American Football Coaches Association
Location: Sacramento
Posted on: May 24, 2023

Job Description:

The Sacramento State Athletics department is looking for a motivated self-starter with leadership qualities who will be responsible for all phases of Sacramento State Athletics ticket sales and service efforts. This position is responsible for generating new business revenue through season ticket and group ticket sales for football, basketball (m/w), volleyball, soccer (m/w), baseball and softball along with other Athletic events as needed. Responsibilities include prospecting, selling, and fulfillment of sales as well as renewal of existing accounts. Previous season ticket and/or group sales experience is preferred, but not mandatory. This position will work closely with the Athletics marketing and facilities team as well as the campus box office. Under the general direction of the Sr. Associate A.D./External Affairs, the position oversees and coordinates all Hornet Athletics ticket sales, group sales, services and operations. The position assists Hornet Ticketing Supervisor in building and maintaining all Athletic events within the ticketing system and will implement the Athletics Block S Ticket Program. The incumbent is responsible for selling/servicing season tickets and groups tickets for all Sacramento State Athletics ticket events and managing team lists. The incumbent is required to be at all Athletics homes games and travel to some away games, so must be able to work a flexible schedule, which includes nights and weekends. The incumbent is also responsible for building season packages and contacting season ticket holders for renewal as well as making outbound calls for new season ticket sales for all ticketed sports. Experience 1. Experience with development stewardship, ticket sales/service/operations and external relations Knowledge, Skills and Abilities 2. Experience with providing lead work direction to a large number of transitory staff; including selection, hiring, termination, training and scheduling. 3. Experience with cash handling, including credit card security and daily balancing and reconciliation 4. Strong written and verbal communication skills with a solid foundation in grammar, spelling and the composition of various communication vehicles are essential 5. Experience with ticketing operations and ticketing software 6. Strong interpersonal skills to develop and maintain relationships 7. Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint and Publisher 8. Ability to work independently as well as collaboratively 9. Ability to follow policies, rules and regulations set forth by the University, CSU and NCAA 10. Ability to support and positively contribute to the mission, goals, and objectives of the Athletics Department Work Schedule Requirements 11. Ability to work a flexible schedule that will include evenings and weekends 12. Ability to travel Condition of Employment - Ability to pass a background check PreferredQualifications 13. Knowledge of NCAA rules and regulations surrounding ticket distribution and sales 14. Two (2) years of professional experience 15. Experience using a Ticketing System and season ticket and group solicitations 16. Two (2) years of sales, service or ticket operations or technical experience 17. Two years or more of staff supervision or leadership experience

Keywords: American Football Coaches Association, Sacramento , Director of Ticket Sales and Services, Executive , Sacramento, California

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