Program Manager - Electric Vehicle & OE Dealers
Company: American Tire Distributors
Location: Sacramento
Posted on: March 19, 2023
Job Description:
Are you looking for an opportunity to turn your ambition and
your people skills into a rewarding career with an industry leader?
Join our team at American Tire Distributors! As the nation's
premier tire distributor, ATD's coast-to-coast distribution network
provides approximately 80,000 customers across the U.S. and Canada
with rapid and frequent delivery of high quality tires, custom
wheels and shop supplies.
Position Description: The primary responsibility of the Program
Manager is as follows: Support the Auto Dealer Channel by managing
sales initiatives, day to day SLA requirements and contract support
for our EV (electric vehicle) and OE (Original Equipment)
Dealers.
Primary Responsibilities:
- Support sales initiatives and new business opportunities by
working directly with the customer and key functional team
partners.
- Own the onboarding process for new EV and Dealer Group
customers including API or EDI integrations, Credit & NDA
packages.
- Support contract price management and notifications to the
customer.
- Manage required reports for all OE and EV customers.
- Act as primary point of contact for SLA shortfall.
- Partner with Merchandise and Marketing Teams to drive all new
programs and business opportunities.
- Manage Programs, track and maintain accruals for potential
volume bonus.
- Collaborate with Supply Chain and Customer Service Team to
ensure customer SLAs are met.
- Creation and maintenance of department databases
- Manage all vendor, field and direct customer communications.Key
Partners (Positions):
- Senior VP National Sales
- Regional Director Auto Dealer and Manager of Car Dealer
Sales
- Auto Business Development Managers
- IT, eCommerce and Digital Management Team
- Others including Regional Presidents, Regional Sales Operations
Directors, Customer Development Managers, Communication Managers,
Customer Service Representatives, Distribution Excellence Managers,
Credit ManagersExperience(s) that Best Prepares You:
- Education: Minimum High School Graduate or GED. Bachelor's
Degree from a 4-year college or university preferred
- Experience: 3-5 prior years of experience with customer service
support, tire industry preferred but not required
- Such alternatives to the above qualifications as the company,
in its discretion, may find appropriate and acceptable.Key
Competencies:
- Excellent face to face and telephone communication skills
- Excellent writing skills
- Excellent time and project management skills, ability to
multi-task
- Possess excellent time management and organizational
skills
- Functional knowledge of the use of personal computer and/or
laptop
- Intermediate level of proficiency with Microsoft Office, Word,
Excel, PowerPoint, Outlook and Business Intelligence (BI).
- Self-motivated, confident, energetic and creative
- Demonstrate respect: handle all business matters ethically and
in full compliance with American Tires Distributors "Code of
Conduct."Physical Demands/Work Environment/Travel Requirements:
- Physical demands: While performing the duties of this job, the
employee is occasionally required to stand; walk; sit; use hands to
finger, handle or feel objects, tools or controls; reach with hands
and arms; climb stairs; balance, stoop, kneel, crouch or crawl;
talk, hear, taste and/or smell; the employee must occasionally lift
and/or move up to 50 pounds. Specific vision abilities required by
the job include close vision, distance vision, color vision,
peripheral vision, depth perception and the ability to adjust
focus.
- Travel required: Minimal Travel This job description in no way
states or implies that these are the only duties to be performed by
the employee occupying the position. Employees will be required to
follow any other job-related instructions and to perform any other
job-related duties requested by their supervisor, subject to
reasonable accommodations. Nothing in this job description creates
a contract of employment in any way for any person. All employees
hired by American Tire Distributors, Inc. are employees at will and
the company reserves the right to terminate employees at any time
for any reason or no reason at all . Build a challenging and
rewarding career with us!
American Tire Distributors is an Equal Opportunity Employer and
Drug Free WorkplaceTo review our Privacy Policy, click here .Shift
Type: 1st Shift (United States of America)Job ID: R24196-2
Keywords: American Tire Distributors, Sacramento , Program Manager - Electric Vehicle & OE Dealers, Executive , Sacramento, California
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