Lease-Up Manager

Company: Mutual Housing
Location: Sacramento
Posted on: March 18, 2023

Job Description:

Description:Location: Sacramento County/Yolo CountyDepartment: Property ManagementReports To: Associate Director of Property OperationsFSLA Status: ExemptSalary Range: $70,000 to $78,000 per year DOEGenerous Benefits Package includes:Medical, Dental, Vision, Life Insurance & Employee Assistant Program - fully covered for EmployeeOptional Life, Long Term Disability, Critical Illness, Identity Theft Protection and Accident InsuranceGenerous paid time off, including16 paid holidays which includes the week between Christmas and New YearsThank You Fridays: work to 2:00pm; paid through 5:00pm each Friday.401K Retirement Plan - Employer match up to 6% - after 6 months service.SUMMARYMutual Housing Management is affiliated with Mutual Housing California. Mutual Housing Management provides professional property management services to Mutual Housing California's affordable multifamily properties. The mission of Mutual Housing Management is to be an exceptional steward of Mutual Housing's portfolio of multifamily housing properties to support long-term sustainability. Under the direction and mentorship of the Associate Director of Property Operations and/or the Regional Property Manager, the Lease-Up Manager is primarily responsible for the successful completion and oversight of operations associated with all new development lease-up projects. The Lease- Up Manager ensures new development and major rehabbed properties are leased on time and within budget. This is an actively involved position overseeing the day-to-day management of all new development lease-ups. The Lease-Up Manager is responsible for coordinating and executing the lease-up process from start to finish, inclusive of marketing efforts, ongoing reporting requirements during lease-up, and ensuring all applicants are certified in accordance with all affordable housing covenants and regulations set forth by Mutual Housing and its affiliates, partners, HUD, Tax Credit, investors, and other regulatory bodies. The Lease-Up Manager must relate well to people, must exercise good judgment and discretion in dealing with applicants, partners, service providers, residents, visitors, vendors, and staff. The Lease-Up Manager is required to collaborate directly with the Management team to provide oversight and stabilization of new Mutual Housing communities as well as support with extensive community rehabs. The Lease-Up Manager is expected to help facilitate staff functions that operate as a team and is cooperative with each other, the residents, and all other entities associated with the lease-up or rehabilitation process. The Lease Up Manager will utilize advanced knowledge in this field while exercising discretion and independent judgment.ESSENTIAL DUTIES AND RESPONSIBILITIES:Responsible for the successful management associated with all aspects of the lease-up process, associated with new and rehabbed properties.In collaboration with the ADPO or RM, responsible for development and adherence of the marketing and lease-up budget. Oversees the financials associated with management expenses to ensure budget goals are achieved.Assists in the creation of marketing materials and oversees those efforts, in accordance with regulatory and company standards. Responsible for managing the lottery, where applicable. Provides internal reporting and reports to investors/regulatory agencies throughout the lease-up period,Manages the timeline for applicant certification. Participates directly in the certifying of applicants including all processing of applicable paperwork, through 100% lease-up/occupancy and stabilization. Conducts informational community meetings to inform the public of the application intake and interview process. Works with external partners providing guidance on file processing. Oversees lease signings, conducts applicant and agency pre-occupancy inspections, and coordinates move-in scheduling with the assigned site team and Regional Manager.Manages and maintains the lottery process and subsequent initial waiting list for newly leased properties, in collaboration with the Regional Manager.In collaboration with Compliance, IT and Regional Manager's, assists in the creation of the initial property setup in Yardi and oversees the input of all the initial households.Ensures the wait list is appropriately entered into Yardi, according to company standards. In collaboration with Compliance Manager, coordinates documentation associated with third party file audits and completes corrections, where applicable. Scans/Saves electronic versions of all initial qualifying files for internal storage.Participates in weekly development/project/lease-up watchlist meetings. Reports on progress and provides updated status associated with lease-up coordination/events., Contributes to the topics of discussion and agenda updates for the weekly development staff meeting. Creates timelines associated with each lease-up and maintains accurate logs of status, associated with each deadline. Meets with the development team outside of established meetings to provide guidance, feedback or clarity on project decisions and next steps. Messages those up to the management team leads.Engages with and maintains good working relationships with referral agencies and partners.Handles mass mailings and other forms of communication with applicants and third parties on an on-going basis. Drafts communication to applicants and/or residents, where applicable.Provides additional support to property management leadership, compliance and asset management staff on special projects.Assists the management team with grand opening preparations, where applicable.Maintains accurate records of all community transactions, communication, etc. within the Yardi System.Ensures move-in files are entered into Yardi timely and financials post to ledgers accurately. May coordinate with local housing authority on project-based vouchers, where applicable, to ensure accurate property financials.Other duties or specialty projects as assigned. SUPERVISOR RESPONSIBILITIES: Will supervise the efforts associated in completing a successful lease-up. Will lead and report up to senior management on staff working on lease-up teams, including temporary staff and Mutual Housing staff. This includes oversight of timecard approvals for those staff working the lease-up. May oversee contractors providing certification processing services on lease-up projects. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Requirements:QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum three years' experience working in affordable housing. Working knowledge of the compliance file process, including demonstrated ability to process an affordable file from start to finish with minimal supervision, while also training others to process accurate compliance files. High school diploma or equivalent required. Bachelor's degree preferred.Experience with multi-family affordable housing lease ups is required.Must be highly skilled in MS Office (Particularly Excel, Word and Outlook).Knowledge and experience with TCAC, HUD, HCD, RHCP, MHP, CalHFA and HOME Occupancy and Compliance regulations required.Ability to successfully lead a team and meet deadlines, as established.Effectively communicate, both internally and externally, across multiple platforms.PREFERRED PROPERTY MANAGER QUALIFICATIONS:Demonstrated positive leadership skills with ability to motivate a dispersed team Bachelor's degree in management, business administration, social science area, or closely related field.Certification(s) related to the position (COS, EIV, LIHTC, etc.) a plus.Proficiency in Yardi and Rent Caf--, is preferred.Knowledge of state/city/county ordinances and codes.Must have reliable automobile transportation and a valid California Driver's License and insurance. LANGUAGE, MATH & REASONING SKILLS: Ability to comprehend and refer to computer and operating manuals, Housing and Urban Development regulations, California Tax Credit Manual, RHCP and other agency regulatory manuals and agreements. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from supervisor, managers, and the general public. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Able to analyze and review financial data. Highly accurate in mathematical computations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to effective problem solve relationships with staff and agencies. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. WORK ENVIORNMENT / PHYSICAL DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. This is a directly involved position and will be stationed at our communities, therefore, frequent travel within the extended Sacramento, San Joaquin, Yolo County, and beyond may be necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to stand and walk, sometimes for extended periods; reach with hands and arms; and stoop, kneel and crouch. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Ability to read fine print on documents. Able to speak clearly and make oneself-understood, while also understanding others using the English language.The employee is required to work in outdoor weather conditions.The ability to work extended hours, including some nights/weekends, may be required to meet established deadlines.This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.PM20PI208286872

Keywords: Mutual Housing, Sacramento , Lease-Up Manager, Executive , Sacramento, California